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Michael Hays
Portraitist
Posts: 11
I have downloaded several filters from the library. I can see them in the FF folder but cannot call them in the app when I'm in PS 5.1 Ext. I using a Mac Pro, OS X Lion. I have reset all permissions. Reset PS to defaults. I may just have the filters in the wrong place on my drive?

When I try to install them using the Unix Executable File, I get the below message:

Operation not permitted
Failed to install Filter Forge plugins for Adobe Photoshop CS5.

Any help would be appreciated

Michael
Posted: February 23, 2012 12:30 pm   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
Did you try Filter Forge in stand alone mode and do these show up in the stand alone mode..?
Stupid things happen to computers for stupid reasons at stupid times!
Posted: February 23, 2012 12:40 pm   Details E-Mail
Michael Hays
Portraitist
Posts: 11
Not really... smile:( . The app runs in stand-alone but the Freepack plugin's don't appear to be running when I check under the category filters. It might help to know which category, "Building, Frames, Misc, Organic, etc.,) to look.

I can see the Freepak plugins in the Plug-In for PS 5.1
Posted: February 23, 2012 12:52 pm   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
Which version of Filter Forge are you trying to run...The free pack version or FF3 smile:?:
Stupid things happen to computers for stupid reasons at stupid times!
Posted: February 23, 2012 2:00 pm   Details E-Mail
Michael Hays
Portraitist
Posts: 11
FF3
Posted: February 23, 2012 8:30 pm   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
Grab the freepack filters from the library and use them in FF3....Do not use the FF freepack installer....Download them from the actual filters page...
Stupid things happen to computers for stupid reasons at stupid times!
Posted: February 23, 2012 8:35 pm   Details E-Mail
Michael Hays
Portraitist
Posts: 11
Now being promoted to upgrade version prior to being able to download separate filters. I am using Version 3, but tried the upgrade anyway. Still won't let me download and again requests me to upgrade??????
Posted: February 24, 2012 10:12 am   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
What version of FF do you have...the latest is 3.007
Stupid things happen to computers for stupid reasons at stupid times!
Posted: February 24, 2012 10:45 am   Details E-Mail
Michael Hays
Portraitist
Posts: 11
Yes, I'm using 3.007. Program checks for updates every time I log in, however, this am got the following messageL:

Initial data download failed. Reason: 'get_families_versions_list() failed.'.
Posted: February 25, 2012 9:36 am   Details E-Mail
Michael Hays
Portraitist
Posts: 11
I've just downloaded the 3.007 update again but getting the same error as above. Cannot download filters.
Posted: February 25, 2012 9:44 am   Details E-Mail
Michael Hays
Portraitist
Posts: 11
Hey, I am reluctant to purchase your latest, greatest offer if I can't download filters. Any help would be appreciated as I have been unable to download filters since the last upgrade.
Posted: March 20, 2012 4:00 pm   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
I had this before but waited an hour then it worked...So not sure on this but may be a server thing....Maybe to many accessing at once... smile:?:

http://www.filterforge.com/forum/sear...#nav_start

Try to download filters using the built-in browser....Go to the Tools menu then select Options..Now select the Online tab...Select the Built-In library browser...Then click OK now you should see a new button at the top right that says Download more filters....This will give a list of filters and thumbnails....
Stupid things happen to computers for stupid reasons at stupid times!
Posted: March 20, 2012 5:03 pm   Details E-Mail
SpaceRay
SpaceRay

Posts: 12302
Filters: 35
I do not know if this will work, BUT the downloading of filters I think is controlled by the Library_Structure.xml file that is inside the folders

FilterForge 2: ~/Library/Application Support/Filter Forge 2
FilterForge 3: ~/Library/Application Support/Filter Forge 3

So if you delete this file and restart filter forge, it will rebuild all the library structure and perhaps could let you download.

Quote
GMM wrote in this thread: Please delete the %APPDATA%\Filter Forge 2\System\LibraryStructure.xml file and try to download any filter from the library.


Quote
I have a help guide to help to all the ones that are having problems downloading filters from the FF online library or from the forum, please see the link below


http://filterforge.com/forum/read.php?FID=16&TID=9431

-------------------------------------------------

Another possible thing is

Quote
GMM wrote:

please locate the following file:

~/Library/Application Support/Filter Forge 3\Options.xml, open it in a text editor and make sure you have the following options set:

<FilterLibrary>
<LibraryCheckType value="0"/>
<UsageStatsSendingType value="0"/>
<InternetConnectionType value="1"/>
<UseWebLibrary value="true"/>
</FilterLibrary>
Posted: March 20, 2012 8:19 pm   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
Michael Hays, do you use a firewall or parental internet control or any other system that may prevent Filter Forge from accessing the filter library? If yes, please add filterforge.net to the trusted list.
Posted: March 21, 2012 6:22 am   Details E-Mail
Michael Hays
Portraitist
Posts: 11
Ok, thanks for the response. I'll give you suggestions a try today. smile:)
Posted: March 22, 2012 9:37 am   Details E-Mail

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