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Redcap
Redcap
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Error Reads:
Initial data download failed. Reason: 'get_families_versions_list()failed'..
Downloaded the new version today and get this message whenever I try to download a new file. Probablly just need to reinstall, but don't know where the link is. |
| Posted: June 30, 2010 10:42 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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Redcap, are you using FF 1.0 or 2.0 beta?
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| Posted: June 30, 2010 11:07 am |
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Redcap
Redcap
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So I opened up my beta 2 and it downloaded the upgrade (A.K.A. version 2) and then it stopped working after that. |
| Posted: June 30, 2010 1:29 pm |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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It may have been a temporary outage. Does the problem reoccur today?
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| Posted: July 1, 2010 2:48 am |
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Redcap
Redcap
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Reinstalled and it worked for a day, but now a bug has returned. Says this:
<class XFW::StateError> Unexpected category (Building) selected. Accessing to item: 75, Category count: 7
Already have submitted some bug reports, and luckily I don't need filter forge today, but the sooner I get this worked out the better.  |
| Posted: July 1, 2010 5:41 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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Redcap, what particular filter causes this error? Please be more specific.
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| Posted: July 1, 2010 6:18 am |
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Redcap
Redcap
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That's just it, I don't know. It throws the above error immediately after starting FF. I mean I see .5 seconds of Filter Forge and then boom! and error is thrown and it shuts down FF. |
| Posted: July 1, 2010 6:45 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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Please delete the %APPDATA%\Filter Forge 2\System\LibraryStructure.xml file and try to download any filter from the library.
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| Posted: July 1, 2010 7:33 am |
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Redcap
Redcap
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Threw a different bug than the first? All well, just purged the system, erased everything (still have all my filters backed up though) and then just reinstall from scratch. Works now. |
| Posted: July 1, 2010 8:34 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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Works? Glad to hear that  |
| Posted: July 1, 2010 9:41 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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If this error appears again please download and reinstall a fixed version from the download page.
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| Posted: July 2, 2010 8:11 am |
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