YOUR ACCOUNT

Home > Forums > Bugs and Problems (Windows) > 

Unable to download filters...

Active Topics Search
Login or Register to post new topics or replies
dazza101
Posts: 18
Filters: 2
This morning I encountered an error when attempting to download filters. The error occurs if I check for updates from within FF and when directly trying to download a filter from the website. It occurs immediately after the program has connected to the server. It reads; "Initial data download failed. Reason: "get_families_version_list() failed."

This is with the Windows standalone version and plugin, running on Win7 x64.

Suspiciously this is the first time I have tried to download a filter after the recent round of MS updates on Tuesday. Anyone else experienced a similar problem?
Posted: December 17, 2010 11:10 am   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
This must have been a temporary outage, please try again.
Posted: December 20, 2010 2:46 am   Details E-Mail
dazza101
Posts: 18
Filters: 2
Thanks GMM. It must have been a server issue, as it's working now. smile:)
Posted: December 20, 2010 11:34 am   Details E-Mail
Rich_G
Posts: 2
I am suddenly experiencing this same problem. I connect to the server but nothing happens beyond 'Getting the list of filters'. This is the first problem I've encountered with Filter Forge. A pity because I've loved the program up to now.
Posted: January 18, 2011 8:16 am   Details E-Mail
dazza101
Posts: 18
Filters: 2
It seems that this error arises when the server is doing its daily backup and is unable to respond to requests. So its not so much a problem with FF, but a temporary glitch with the server.
Posted: January 18, 2011 10:32 am   Details E-Mail
Rich_G
Posts: 2
That's probably correct dazza101, not long after I posted I was able to download filters without any problems. My server tends to a have more than the odd glitch here and there, which can be rather frustrating. Still love FF.
Posted: January 19, 2011 1:04 pm   Details E-Mail

Join Our Community!

Filter Forge has a thriving, vibrant, knowledgeable user community. Feel free to join us and have fun!

33,712 Registered Users
+19 new in 30 days!

153,533 Posts
+31 new in 30 days!

15,348 Topics
+73 new in year!

Create an Account

Online Users Last minute:

38 unregistered users.

Recent Forum Posts:

Join our Forum Join our Forum
Over 30 000 members!
Join us on Facebook Join us on Facebook
Over 42 000 likes!
Follow us on Twitter Follow us on Twitter
Get updates quickly!
Follow us on Instagram Follow us on Instagram
Tag us #filterforge