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3Dillusions
Posts: 77
Filters: 38
And I have and it will not let me get any filters what the point of paying all this money for a program that will not update itself properly?

I get you cannot download filters as you need the new version I have this and the error loops over and over? Is there a fix please?
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Please download and install the latest version manually using this link:
http://www.filterforge.com/download/
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3Dillusions
Posts: 77
Filters: 38
I did 4 times and the same problem is occurring.
I am using Windows XP Pro. I have never encountered this error before.
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
What program version is displayed in the About window?
Please uninstall Filter Forge completely and then reinstall the latest version.
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3Dillusions
Posts: 77
Filters: 38
1.20 is the version
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Totte
Übernerd

Posts: 1460
Filters: 107
Sounds to me that you have a 2.0 filter in your 1.0 filter repository, and it yells for updating, happened to me once, I goofed when doing something and then it was a problem.
- I never expected the Spanish inquisition
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3Dillusions
Posts: 77
Filters: 38
Well I totally uninstalled it got the one I need and still its doing it?
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Totte
Übernerd

Posts: 1460
Filters: 107
I'm not familiar with Windows, but do uninstall remove the filter repository and any registry keys also, or is just the application removed? I guess GMM needs to help you here.

What happened for me was that I playing with the 2.0 beta, and goofed keeping track on what version I was playing with, so I accidentally opened a filter in the 1.0 Filter library on my machine with the 2.0 FilterForge application, and that converted that filter to a version 2.0 filter, rendering 1.0 yelling, so I just opened my library directory and located the last modified filter and moved it out of the Filter library, and I was good to go again. Maybe this helps, I don't know.
- I never expected the Spanish inquisition
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3Dillusions
Posts: 77
Filters: 38
I have always had the full version of any FF Program, this one did not upgrade and I went and got the manual upgrade removed it all, check to make sure their was nothing left in the registry which there was not.

It installs but its the wrong version number so now I am stuck with it and no way to download more filters.
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3Dillusions
Posts: 77
Filters: 38
okay I get it now I have to download the beta and give you guys more money well that is not going to happen as I have already almost paid up to 300 dollars sorry and its a beta to boot. So that means for future versions I am stuck with this one the 1.20 is this correct if this is then sorry this is outrageous.

So far I have recieved every update for free all of a sudden you want more money?
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Noone is forcing you to pay. Please do the following:

- uninstall Filter Forge by selecting Start > Settings > Control Panel > Add/Remove > Filter Forge;
- go to Program Files and check if the 'Filter Forge' folder still exists after uninstalling. If exists please delete it;
- re-install the latest version using this link.
- if the problem persist provide the screenshot of the message that prevents you from downloading filters.
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hexagonstar
Posts: 47
Filters: 18
I have the same problem since recently. I've installed FF on a brand new installed Win 7 system. FF is version 1.0.20 and downloaded it from the official link. I've bought FF about a year ago and it always worked. Just recently it screws up.

Turns out that it seems that many new filters are now v2.0 only - even if they don't require the 2.0 functionality! Very bad business I must say! I'm not going to pay for an update just to be able to download new filters!
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Totte
Übernerd

Posts: 1460
Filters: 107
All I know is that if a filter is build using 2.0 it will require 2.0. If a filter has some great presets using lighting or ao, porting it to 1.0 isn't something I as a filterweaver will spend time doing.
- I never expected the Spanish inquisition
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Kraellin
Kraellin

Posts: 12749
Filters: 99
because of the way the components work and with all the new components, there's no way a version 2 filter could work in version 1. that this is 'bad business' is unavoidable. think of it like trying to put a giant diesel engine in an old volkswagon beatle. it's just too tough to do practically. there are still over 7000 filters that do work with FF1 and still more being added. if you stripped out the FF2 components from the filters then they still wouldnt work in FF1. so, the only way to have all the great new features in FF2 is to do the filters as FF2 only. one could argue that photoshop is always backwards compatible, but that's because the image formats are of a standard nature and dont contain any of the components that helped to make them. FF filters contain the components within the filter, so there's just no way to make it backwards compatible. hope that helps.
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
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3Dillusions
Posts: 77
Filters: 38
Thanks for explaining Kraellin.
Unfortunately after spending 300 Dollars another upgrade is for me not in the future, enough is enough.
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3Dillusions
Posts: 77
Filters: 38
Yes I am with you on that one and I will continue to make filters for others that cannot upgrade to version 2.0, most people have points and earn the program I never did this I paid for it.
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Kraellin
Kraellin

Posts: 12749
Filters: 99
hi 3dillusions (good name),

well, i dont know of any upgrade to software that costs full price again. so, there shld be some pretty good discounts on going from ver 1 to ver 2. FF, inc. has been very generous in the past and i see nothing in the future that changes that that much. so, hang in there. they're not even out of beta yet on ver 2. i'm guessing (and this IS a guess; i dont work for FF, inc.) that you'll be able to get an upgrade for 50% or less of full price... but, i say again, that's JUST a guess.
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
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3Dillusions
Posts: 77
Filters: 38
Hi Craig

Thanks and the name because I render in 3D lol.
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Kraellin
Kraellin

Posts: 12749
Filters: 99
cool beans smile:)
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
Kraellin wrote:
able to get an upgrade for 50% or less of full price


The current preorder upgrade price of FF1 Pro to FF2 Pro is USD 79. After the commercial version of 2.0 is released the upgrade will be priced at USD 129.
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James
James
Posts: 676
Filters: 46
Just wondering, is there ever going to be a way to buy FF without the photoshop plug-in or separately if you don't need it?

Also with the V2 upgrades with V1 professional why can you only upgrade to V2 professional and not basic and standard also at reduced prices?
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
James wrote:
Also with the V2 upgrades with V1 professional why can you only upgrade to V2 professional and not basic and standard


This is actually downgrading, not upgrading. There aren't so many users who would want to refrain from using the Pro features and switch to a lower edition.
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James
James
Posts: 676
Filters: 46
Quote
GMM wrote:
This is actually downgrading, not upgrading. There aren't so many users who would want to refrain from using the Pro features and switch to a lower edition.


When i say upgrading i mean V1 to V2 and i am not sure if i want to upgrade V2 pro yet.

The reasons why would be -

To stay at pro is fairly high cost (as much as buying a lower version new)

I don't usually render higher than 3000x3000

I often make my own bump maps and rarely need normal maps

The workflow did not change much, it still always need to render every edit made

I only have dual core and find the rendering slow as it is

The new features are quite cool so i am interested in upgrading to v2 but i would actually be fine with V2 standard, the reply seems like it won't be a option though. smile:cry:
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
James, please contact us via the contact form with your request.
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3Dillusions
Posts: 77
Filters: 38
Well I have to re-size all my papers I make in Filter Forge to 3600x3600 300DPI I am a professional Scrapbook Artist and it amazes me that i have paid so much for a program that claims to be professional yet renders at 72DPI?

I would use pro in an instant is it had higher rendering pixel size but as it is I will stick to v1 there is no way I handing over that kind of money for an upgrade to use new filters I just make my own as I see fit for my needs.
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
3Dillusions wrote:
i have paid so much for a program that claims to be professional yet renders at 72DPI?


Hasn't that thread made it clear? Filter Forge doesn't write the DPI information in saved files.

Please also review this and this.
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3Dillusions
Posts: 77
Filters: 38
Yes and I have the pro version and no its not the size its the DPI that is the problem for many of us that render to the highest printing resolution. But that is why Photoshop is so good and Paint Shop Pro.
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tigerAspect
Posts: 222
Filters: 9
Yeah, that extra step in PS to change the DPI could get annoying for sure.
GMM, 3Dillusions IS talking about the the DPI. Because FF does not set DPI info, it uses the default of 72 DPI. This creates extra prep work before printing, as you need to change the DPI for any sort of printing process to work.

I actually fully agree with 3Dillusions here, it's ridiculous for a graphics program to not set DPI info.
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
tigerAspect wrote:
that extra step in PS to change the DPI could get annoying for sure


I guess you could you set up your printer to output everything at 300 DPI or at any other required value?

Anyway, this feature is not requested very often — I'm afraid it will get low priority.
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tigerAspect
Posts: 222
Filters: 9
Not really, no. Any printer will just use the DPI setting embedded in the document. It's not easy nor practical (maybe not even possible) to override DPI settings at the printer level. Especially if you're using professional printing services.

So, as it stands now, the only way to use FF for print purposes is to load results into an external image editor for post-processing.

Now, I personally do not have a use for this feature, as all my print projets pass through PS at some point, but it still seems to me a bit off to require the use of an image editor to set DPI.

On the other hand, there's actually few programs that can actually use that info, so I can see how it's not a big priority.

I guess I'm spoiled by Photoshop's glorious levels of control. smile:)

Also, 3Dillusions, you should really be passing it though PS at some point anyway, to do color correction and other pre-print setup.
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3Dillusions
Posts: 77
Filters: 38
It got nothing to do with my Printer for scrap booking you need to have it at 300DPI for print quality anyway its how it is sold you cannot roll up to a printing place with anything lower for Scrapping it would be nice to have the option though, if others want to use 72DPI for 3D or 2D rendering thats fine but us in the scrap booking business have to have it at that. When I make my own seamless tiles sets for sale 72DPI is the norm.
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3Dillusions
Posts: 77
Filters: 38
Quote
tigerAspect wrote:
Also, 3Dillusions, you should really be passing it though PS at some point anyway, to do color correction and other pre-print setup.


I do not need to do color corrections for Scrap booking lol, sorry but that would be the most ridiculous comments I have seen, I am making these papers from scratch using my own filters there is no reason to correct anything.
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tigerAspect
Posts: 222
Filters: 9
Ha ha, yeah, true. I'd probably do it anyway, but I'm obsessive like that. smile:D

Actually, there WAS an issue with FF renders being significantly darker that they appear in the filter preview, it's one of those insanely technical issues with internal Gamma Correction. It might be specific to V2, but you should check anyways, just in case.
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