Ramlyn
Ramlyn

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I downloaded the last Filter Forge 5 update.
When I download new filters from the library, it downloads them ( I don't know if correctly or not ). Then it gives an error message and Filter Forge shut down.
I sent an error report.
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Posted: September 20, 2016 2:07 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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How should we reproduce that?
To make your report useful please always include detailed steps to reproduce your issue.
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Posted: September 20, 2016 7:08 am |
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Ramlyn
Ramlyn

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Operating system: x64 Edition (6.2 build 9200)
Physical memory: 32636 MB
Number of processors: 8, available: 8
Processor info: Intel® Core i7-6700 CPU @ 3.40GHz, ~3447 MHz
Filter Forge x86 5.011.41275.48834 Release, September 18, 2016 10:39 [9/22/2016 2:51:03 AM Tokyo Standard Time]
[Controls::Control] Exception occured while processing window message 0x0000000F(WM_PAINT) (0x00000000 0x00000000) for window 0001087E/0001087E, control: <class Controls::TreeView>@10355048.
Critical exception occured at thread 00001B10 'Application':
<class XFW::Exception> Application encountered an unrecoverable critical error and will be terminated.
Critical exception call location:
<unknown file>(0) : <unknown function>()+0 at 0063D6A1 in C:\Program Files (x86)\Filter Forge 5\Bin\Filter Forge x86.exe
<unknown file>(0) : <unknown function>()+0 at 00B4D240 in C:\Program Files (x86)\Filter Forge 5\Bin\Filter Forge x86.exe
<unknown file>(0) : UnhandledExceptionFilter()+370 at 7655D822 in C:\WINDOWS\System32\KERNELBASE.dll
<unknown file>(0) : LdrResolveDelayLoadsFromDll()+2655 at 77CE607F in C:\WINDOWS\SYSTEM32\ntdll.dll
<unknown file>(0) : KiUserApcDispatcher()+118 at 77CAFE66 in C:\WINDOWS\SYSTEM32\ntdll.dll
<unknown file>(0) : RtlConvertUlongToLargeInteger()+116 at 77CC2384 in C:\WINDOWS\SYSTEM32\ntdll.dll
<unknown file>(0) : KiUserExceptionDispatcher()+15 at 77CAFF1F in C:\WINDOWS\SYSTEM32\ntdll.dll
<unknown file>(0) : <unknown function>()+0 at 00B434AB in C:\Program Files (x86)\Filter Forge 5\Bin\Filter Forge x86.exe
<unknown file>(0) : <unknown function>()+0 at 00B3A553 in C:\Program Files (x86)\Filter Forge 5\Bin\Filter Forge x86.exe
<unknown file>(0) : <unknown function>()+0 at 0079CE87 in C:\Program Files (x86)\Filter Forge 5\Bin\Filter Forge x86.exe
<unknown file>(0) : <unknown function>()+0 at 007B1A03 in C:\Program Files (x86)\Filter Forge 5\Bin\Filter Forge x86.exe
<unknown file>(0) : <unknown function>()+0 at 00796380 in C:\Program Files (x86)\Filter Forge 5\Bin\Filter Forge x86.exe
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Posted: September 21, 2016 1:52 pm |
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Ramlyn
Ramlyn

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Error message
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Posted: September 21, 2016 1:54 pm |
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Ramlyn
Ramlyn

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1. I opened Filter Forge.
2. I opened the browser
3. I went to the Filter Forge Library
4. I clicked on a new filter trying to download it.
5. I get the error.
6. Filter Forge shut down.
As I said, at a first sight, the new filter looks correctly downloaded, but I cannot be sure.
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Posted: September 21, 2016 2:00 pm |
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Ramlyn
Ramlyn

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The error is still appearing every time I download a new filter.
Do you have any clue about the reason?
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Posted: September 25, 2016 3:07 am |
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CFandM
ForgeSmith

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I have no issues with win7...Might be nice to know details other then what you posted....  ...Such as what filter (name) other then new filter.....Do you download with Firefox, Chrome or the built-in obsolete browser....Details such as this helps to re-produce errors..  Stupid things happen to computers for stupid reasons at stupid times!
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Posted: September 26, 2016 10:27 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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Ramlyn, I'm afraid we are unable to reproduce your issue. Filters download correctly for us. Will be waiting for more details, maybe from other users.
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Posted: September 26, 2016 11:44 am |
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Tuxmask75
Just learning FF
Posts: 41
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I get the same error , I'm on windows 10!
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Posted: September 29, 2016 2:02 pm |
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Ramlyn
Ramlyn

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The error appears every time I download a new filter from the Library.
Using Windows 10 and Firefox or Waterfox as browser.
It may be something connected with Windows 10. But before the last update of Filter Forge, everything was ok.
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Posted: September 30, 2016 1:25 am |
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Tuxmask75
Just learning FF
Posts: 41
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It seems that the filter downloads , but as soon as it finishes than I get a crash,
If I try to download it again or another filter that has already been downloaded in the past than no crash because it didn't need to re-download the filter. It seems to only be happening when I download a fresh filter.... Took me 5 hours to download about 16 filters because it takes filter forge so long to load, than so long to download a filter. and I walk away between downloads , I feel really irritated with the product right now and I hope its fixed soon as possible because there are so many filters that I want to download yet.
Ive been with filter forge for a long time and even preorderd 6.0 and bought one of the Librarian apps. I wish I could download new filters from the Librarian app instead of the webpage.
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Posted: September 30, 2016 10:57 am |
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