YOUR ACCOUNT

Login or Register to post new topics or replies
Mojo3

Posts: 12
Hello,

I just applied the new 4.015 update to my Pro version... and all the filters are gone.
Is anyone else having this problem? I don't dare to touch anything now.

And it's weird, since the update should have been labelled 4.017 (I applied the 4.016 update some weeks ago... and all the plugins "8bf" stopped working). This looks like reverting to the previous 4.015, which was stable.
  Details E-Mail
Mardar
Graphics Junkie

Posts: 688
Filters: 61
The last update for version 4 was on July 6th. It was for 4.016. There isn't a new update 4.015 that I could find. It's not listed on the home page. The only new updates since then was for version 6 and 5.

You could try going to the home page and clicking the 4.016 update again and see if you can fix it that way.

https://www.filterforge.com/

Its at the bottom of the page.

Or you can go into your standalone program and under tools click "update" and see if it loads from there. 4.016 is the latest update not 4.015. Hope this helps. I'm not a Mod just a user.
  Details E-Mail
Mojo3

Posts: 12
Thanks for your help... but it's more complicated.

I got the 4.016 update some weeks ago. I applied it. It was not a good update, since all PS plugins (x86 and x64) stopped working in the various applications I use.

So I was not surprised to see yesterday the 4.015 coming back: I understood it as a form of rollback, which in fact was welcome (and anyway it is a forced update and I really dislike that way of doing things). So ok, I applied the 4.015, having no other choice, as usual. I own many softwares, and except games, no other software forces me to do things I don't want to do.

... then all gone: filters, presets, etc. smile:evil:

I contacted support yesterday as well, but no answer so far.
  Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
The server issue that prevented FF4 from downloading filters has been fixed, please try again.

The client hasn't been updated, it's still 4.016.
  Details E-Mail
Mojo3

Posts: 12
Well, what happened is that I wanted to download a filter update, and then my FF 4.016 Pro gave me that familiar message that I need to update. I clicked ok, then got a 4.015 update, which I applied. Then saw that all filters got lost in the process. Then didn't touch a thing.

I applied now the 4.016 update again. Filters are back, but not the favorites, these were erased in the process.

I am glad I am good at backups. So I restored those xml files.
Appdata/roaming is by the way a strange place to put those, not all backup software back this up.

And now all is fine. Except that I hope you will never update FF 4 again. It's going to be unsupported soon, I take it as a blessing. Please consider that, as creative, I have more than 100 applications (music the most). If all update processes were that painfull, I'll end up working at McDonalds. I hope you understand.
  Details E-Mail

Join Our Community!

Filter Forge has a thriving, vibrant, knowledgeable user community. Feel free to join us and have fun!

33,712 Registered Users
+19 new in 30 days!

153,534 Posts
+31 new in 30 days!

15,348 Topics
+72 new in year!

Create an Account

Online Users Last minute:

10 unregistered users.