Filter Forge - License Key is Not working (Invalid Format)

Active Topics Search

DeGarthy carolynmil Posts: 6	I have FF 5 on Windows. I pay $29 every 3 months. Now I cannot use the product as it says my license key is "invalid format". This just happened. Was working fine. I am a little ticked off as my Pay Pal was charged on May 6th (Digital Rivers). I have sent an email to the support team. Not sure when I will hear back, but I need to complete this project this evening.
	Posted: June 6, 2016 7:56 pm	Details E-Mail
DeGarthy carolynmil Posts: 6
	Posted: June 6, 2016 7:56 pm	Details E-Mail
GMM Moderator Filter Forge, Inc Posts: 3495	You're either trying to register a FF4 installation with a FF5 key, or a Mac version with a Windows key, or something similar â€“ your license key and your program version don't match. If you have a Windows subscription please install the latest stable version for Windows and register it with your latest subscription key.
	Posted: June 7, 2016 8:31 am	Details E-Mail

Filter Forge has a thriving, vibrant, knowledgeable user community. Feel free to join us and have fun!

33,738 Registered Users
+6 new in 7 days!

153,584 Posts
+6 new in 7 days!

15,355 Topics
+5 new in 30 days!

Arrow, 11 unregistered users.