Filter Forge - PROGRAM WILL NOT INSTALL

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Jude55 Posts: 3	I PURCHASED THIS FROM SERIF, I TRIED TO INSTALL IT. THE IT SAKED FOR CONFIRMATION CODE AND NAME. WHEN I PUT BOTH IT , THE MESSAGE KEEP SAYING IT WAS NOT THE RIGHT CODE. I SENT FILTER FORGE A MESSAGE, THEY SENT ME ONE BACK TELLING ME THAT I WAS NOT IN THEIR SYSTEM. THIS IS SUCH A CROCK OF BS. YOU PAY FOR SOMETHING AND CAN'T USE IT.
	Posted: October 16, 2015 6:25 pm	Details E-Mail
Jude55 Posts: 3	OOPS SORRY FOR THE TYPO....IT SHOULD HAVE BEEN THEN IT SAID TO PUT IN CONFIRMATION CODE AND NAME, WHEN I DID FILTER FORGE SENT A MESSAGE BACK TELLING ME THAT I WAS NOT IN THEIR SYSTEM.
	Posted: October 16, 2015 6:30 pm	Details E-Mail
CFandM ForgeSmith Posts: 4761 Filters: 266	I am not affiliated with FF Inc......Download the trial till they get back to you then at least you will be able to use it until its worked out....I understand the frustration but typing loud gets one no-where... Stupid things happen to computers for stupid reasons at stupid times!
	Posted: October 16, 2015 8:49 pm	Details E-Mail
Jude55 Posts: 3	Thank you so much
	Posted: October 17, 2015 10:54 am	Details E-Mail
GMM Moderator Filter Forge, Inc Posts: 3491	Your messages indicate that the program installed correctly. The support team received your email but you provided no details whatsoever. We don't have a telepath in the team to read your mind: please send us more details about your order, and you will receive your license info.
	Posted: October 19, 2015 9:24 am	Details E-Mail

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