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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Yesterday I have sent an update to 10 Images or Photo Stripes Mix V.2.0 and today has already appeared and updated in the Filter Library, but I want to send a new update as there was something wrong in it and I have changed it

BUT I am trying to send the new update and I am getting the error message

Quote
"Submission failed. Connection error. Reason:'submit_filter()failed.' Please try again later."


In one hour I have tried already 6 times

Is this because I can´t send a new update for an already updated filter made today?

Why it does not let me submit the new update?

I can make all the process of the submit wizard and all works right after the rendering of the thumbnails ends and is ready to submit the filter to the submit queue where it fails

Explained in more detail already in this thread

How Filter Submit wizard works? Why it fails to send at the end?

Could be possible that there may be probably some problem in the server with updates of the filter sent on the same day of the update?

This has happened before already

Submission failed - 12/14/2013
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
SpaceRay, I'm afraid there is a problem with your submissions. We're investigating it, I'll post when I have any news.
UPD: could you please post the .ffxml here or send it to the support team.
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Thanks for your answer GMM

I do not think I am doing something wrong because otherwise the submit wizard would notice it, or that the problem is just only with me

Is there a problem submitting an update to a filter that was just been updated?

I mean that maybe this could be the key of the problem, and probably the server is not allowing to submit a new filter that has just been updated

Or maybe the problem could be inside the submit wizard of Filter Forge 3.015 that has probably some problem connecting with the server for updates

Yes, I can upload here the filter although I can´t do it just now as I am not in my own computer
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
You are not doing anything wrong – but your XML is incorrectly processed by the library server.
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
I have already tested again to submit the update and it does not work

So here is the filter updated that I want to submit and is not possible

I have changed the name as I will submit later the same filter with a Horizontal version and then after another with Radial design

Thanks for your help

10 Images or Photo Stripes Mix V.2.0 Vertical.ffxml
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
I have tried to submit a new filter based on an alternative to this filter above and happens exactly the same, I can´t submit it, even when the filter is not the same.

I have tried to change the name, and tried some different things, but none of them work, and still can´t submit the filter, I can reach to the end of the submit wizard after the render but then get an error. smile:(
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Thanks, we've looked into your filter. Actually this is an interesting issue.

Well, after 7 years of commercial FF availability and almost 10,000 filters created, you, SpaceRay, were the first to change the filter type in a filter update smile:)
This was not expected and caused some weird stuff to happen on the library server.

Using Color controls with enabled external images should class the filter as an Effect filter. FF 3.015 does this correctly and submits an Effect filter to the library server, where our server-side library from 4.007 incorrectly treats the filter as a texture. Due to this inconsistency the filter integrity check fails, and submission is rejected.

We're currently fixing it, the update should be available this week.
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
I have made a new basic version to be submitted instead of the original update but I still can´t submit the update as I have tried today

Also could not submit a different new filter based on this same filter BUT I could submit a filter that is NOT based in any external image and is a Texture Filter.

Quote
GMM Well, after 7 years of commercial FF availability and almost 10,000 filters created, you, SpaceRay, were the first to change the filter type in a filter update

This was not expected and caused some weird stuff to happen on the library server.


Sorry that I do not understand what you mean with that I changed the filter type in the filter update, is it that in the submit wizard I changed the category of the filter and have choosen a different category type? The filter is Effects --> Misc

If yes, it could be done that the original filter type is already selected as it happens with the name of the filter if it is an update

If this is not what I have done, and is something inside the filter, I do not know what I did change in the filter for this to happen

So I have found a bug in the filter server? smile;) smile:D bug point for me found by mistake smile:D

Quote
GMM
Using Color controls with enabled external images should class the filter as an Effect filter. FF 3.015 does this correctly and submits an Effect filter to the library server, where our server-side library from 4.007 incorrectly treats the filter as a texture. Due to this inconsistency the filter integrity check fails, and submission is rejected.


So this means that ANY Effects filter using color controls submitted to the filter library with FF 3.015 will be rejected until it is fixed?

Thanks for fixing it
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
Sorry that I do not understand what you mean with that I changed the filter type in the filter update


You added one or more Color controls with enabled external images in this update, right? This changed the filter class from Texture to Effect (but was not processed correctly on the server as I wrote above).

Quote
So this means that ANY Effects filter using color controls submitted to the filter library with FF 3.015 will be rejected until it is fixed?


Not exactly: if you include an Image, Selection, Average Color, Minimum Level or Maximum Level component the filter will be correctly recognized as an Effect. However if the only Effect component is a Color control, such Effect filters will be rejected until the issue is fixed.
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Quote
GMM

Quote
SpaceRay

Sorry that I do not understand what you mean with that I changed the filter type in the filter update



You added one or more Color controls with enabled external images in this update, right? This changed the filter class from Texture to Effect (but was not processed correctly on the server as I wrote above).


Sorry that I still do not understand what you mean, because the original filter without the update was already an Effects filter as it already included 11 color controls with enabled external images (loaded with FF built-in images) so I did not change this, and there is no added color control as there is still 11 color controls in the update

Here I upload the original filter without the update that was in the filter library BEFORE it was updated

10 Images or Photo Stripes Mix (1).ffxml
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Here is the new updated filter that I have made just today to replace the original filter and to replace the filter that is now already in the filter library

This is a new basic version based on the filter uploaded here above, but with better organization and fixed some things that was wrong in the settings and changed the presets so they are better

NEW BASIC VERSION HERE

10 Images Stripes Mix V.2.0 Basic Vertical.ffxml
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
And you can see that the version that is already in the Filter Library does not have any other NEW added color controls only have many more new offsets to distribute the color controls
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Quote
GMM

You added one or more Color controls with enabled external images in this update, right? This changed the filter class from Texture to Effect (but was not processed correctly on the server as I wrote above).


As I understand this, this means that originally before the update the filter was a Texture filter because it did not have any color control inside, and then I have submitted a new update WITH color controls so it was converted to a Effects Filter

Well, if you see the title of the filter, you can guess and know that this could never have been a Texture filter, as it always had the title "10 images or Photo stripes" and there is no way to use more than 1 image than having color controls inside the filter.

So I did not add NEW color controls to a Texture filter
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
I still think that I did not change the filter in a radical way as I have put in the post above so the server gets "crazy" and got confused with my filter, and the proof is the filters I have uploaded above with the before and after filters.

Although maybe the problem maybe that the only Effects component is the color control without adittional "effects components" that I have not added

Quote
GMM

Quote
SpaceRay

So this means that ANY Effects filter using color controls submitted to the filter library with FF 3.015 will be rejected until it is fixed?


Not exactly: if you include an Image, Selection, Average Color, Minimum Level or Maximum Level component the filter will be correctly recognized as an Effect. However if the only Effect component is a Color control, such Effect filters will be rejected until the issue is fixed.


So, does it mean that if inside the filter I include any of these components the submit wizard will be able to sucess in the update to the server?

Well, I can try it and see if it works, thanks.
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Quote
GMM

if you include an Image, Selection, Average Color, Minimum Level or Maximum Level component the filter will be correctly recognized as an Effect.


Well, I have included Image, Average Color and Maximum Level already and STILL I can´t submit the filter, get the same error

Here is the filter I am trying to submit as update

10 Images or Color Stripes Mix V2.0 Basic Vertical (1).ffxml
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
SpaceRay, please refrain from submitting any filters until we release an update to Filter Forge 4 (that performs processing on the server side).
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
SpaceRay, feel free to submit your update now (you don't need to change anything).
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SpaceRay
SpaceRay

Posts: 12298
Filters: 35
Thanks very much for the good news, I have already done it now and IT WORKS right!! smile:)

Thanks for the FF team for fixing this
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