| saurabhgayali | ||||
| Posted: May 28, 2013 8:56 am | ||||
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				GMM
				 Moderator 
									Posts: 3493  | 
			
				 
			Your screenshot shows you're using a version for Win8. Please make sure your key is compatible with this version.				 
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| Posted: May 28, 2013 10:57 am | ||||
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				thoughtstorms_com
								
									 
									Posts: 3  | 
			
				 
			i get the same results, but i'm Win7 all the way.				 
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| Posted: June 7, 2013 2:05 am | ||||
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				Djekki
				 Moderator  | 
			
				 
			thoughtstorms_com, download Filter Forge here and install it (you can install it without removing your previous version).
 
			Then insert your license key and name. It should work fine. Regards,
 				Jane  | 
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| Posted: June 7, 2013 5:00 am | ||||
| 
				
				Kipp
								
								
				 
									Posts: 1  | 
			
				 
			Same problem here.  But the fix that Djekki suggested does not work.    
			  
Still says "Invalid Key".  | 
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| Posted: June 10, 2013 2:51 pm | ||||
| 
				
				Djekki
				 Moderator  | 
			
				
 Kipp, what OS and version of Filter Forge do you use? Do you use trial version of Filter Forge or a licensed one? Regards,
 				Jane  | 
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| Posted: June 11, 2013 4:58 am | ||||
| 
				
				GMM
				 Moderator 
									Posts: 3493  | 
			
				 
			You don't want to disclose your license name and key on the public forums, do you? Please direct all license-related questions to the support team.				 
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| Posted: June 12, 2013 8:49 am | ||||
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				SparkyJones
								
								
				 
									Posts: 2  | 
			
				 
			Having the exact same problem here, Although I bought the full v3 Standard Windows product version. I have the online ordering invoice in front of me I entered the exact details as layed out in the order and yet still get the Invalid License name. I suspect it's something to do with the update. Will also send a message to the Support team with my details.				 
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| Posted: January 16, 2014 1:34 pm | ||||
| 
				
				SparkyJones
								
								
				 
									Posts: 2  | 
			
				 
			Uninstalled the new update and reinstalled the buggy old version I had laying around on my computer (I say buggy 'cause it crashes after rendering each effect in Photoshop with the error - Filter Forge x86-SSE2.exe - Application Error The instruction at 0x00789c90 referenced memory at 0xcccccccc. The memory could not be read) and this time the serial number worked. 
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| Posted: January 16, 2014 1:54 pm | ||||
| saurabhgayali | 
				 
			@GMM
 
			I am no using windows 8 and I am sure my screenshot does not tell anythign about my OS. Thanks for concern I bought updates with next 5 points. And I am not planning to disclose my license publically as It is a piracy act. none of my screenshots disclose any such information and if the message wasnt meant for me. Please ignore hte last part of this message. @Djekki i tried that first before making this post. But it didnt work. I got my updates but might be case with others. I suggest a light on the case as I can see other users having similar issues @sparky jones I suggest creating a new thread. as it seems to be a totally different issue. I suggest mods to lock this thread. My issue has been solved saurabh.gayali@gmail.com 				 | 
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| Posted: January 16, 2014 6:57 pm | ||||
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