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saurabhgayali
Saurabh Gayali
Posts: 183
Filters: 84
i won license for FF3 by 3 fetured filters.
TIll now it was working fine.
Today itsel i updated it to 19 1pril 2013 release cause i was not able to download filters from website.

But it is not taking the key now. It says invalid key.

My user name is uglyboys

saurabh.gayali@gmail.com
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Your screenshot shows you're using a version for Win8. Please make sure your key is compatible with this version.
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thoughtstorms_com
—Keith Hale— thoughtstorms

Posts: 3
i get the same results, but i'm Win7 all the way.
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Djekki
Moderator
Filter Forge, Inc.
Posts: 46
Filters: 2
thoughtstorms_com, download Filter Forge here and install it (you can install it without removing your previous version).

Then insert your license key and name.

It should work fine.
Regards,
Jane
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Kipp
Posts: 1
Same problem here. But the fix that Djekki suggested does not work. smile:?:

Still says "Invalid Key".
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Djekki
Moderator
Filter Forge, Inc.
Posts: 46
Filters: 2
Quote
Same problem here. But the fix that Djekki suggested does not work.

Still says "Invalid Key".


Kipp, what OS and version of Filter Forge do you use? Do you use trial version of Filter Forge or a licensed one?
Regards,
Jane
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
You don't want to disclose your license name and key on the public forums, do you? Please direct all license-related questions to the support team.
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SparkyJones
SparkyJ
Posts: 2
Having the exact same problem here, Although I bought the full v3 Standard Windows product version. I have the online ordering invoice in front of me I entered the exact details as layed out in the order and yet still get the Invalid License name. I suspect it's something to do with the update. Will also send a message to the Support team with my details.
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SparkyJones
SparkyJ
Posts: 2
Uninstalled the new update and reinstalled the buggy old version I had laying around on my computer (I say buggy 'cause it crashes after rendering each effect in Photoshop with the error - Filter Forge x86-SSE2.exe - Application Error The instruction at 0x00789c90 referenced memory at 0xcccccccc. The memory could not be read) and this time the serial number worked.

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saurabhgayali
Saurabh Gayali
Posts: 183
Filters: 84
@GMM
I am no using windows 8 and I am sure my screenshot does not tell anythign about my OS. Thanks for concern I bought updates with next 5 points.

And I am not planning to disclose my license publically as It is a piracy act. none of my screenshots disclose any such information and if the message wasnt meant for me. Please ignore hte last part of this message.
@Djekki
i tried that first before making this post. But it didnt work. I got my updates but might be case with others. I suggest a light on the case as I can see other users having similar issues
@sparky jones
I suggest creating a new thread. as it seems to be a totally different issue.

I suggest mods to lock this thread. My issue has been solved
saurabh.gayali@gmail.com
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