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Render issue and crash on Windows 8

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jrchrist
Posts: 3
Hi,

I'm running version 3.010 on Windows 8 RTM x64. When I start up the program, filters render fine, but when I select "new image", some filters like "Gaudi3" render completely black.

Also, every time I close the program I get an access violation. I have a dump of the crash if anyone wants to take a look.

Thanks,
~ Jon
Posted: October 5, 2012 12:55 am   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
Thanks Jon, we're aware of the error messages under Windows 8 but they are not critical. We hope to fix them by the official Win8 release date.

As for the Gaudi3 filter, I guess you've set the 'Size, pixels' slider to 1 or you've selected two black colors. Please tweak the filter settings to generate something else.
Posted: October 5, 2012 9:19 am   Details E-Mail
jrchrist
Posts: 3
Good to hear that the shutdown crash is known.

For the black rendering, it will happen immediately after I press okay in the "new image" dialog. The size of the image does not change nor the settings on the filter. It's not a big deal because I've only noticed it with the Gaudi3 filter and it can be fixed by closing and restarting the app.

I'll send you a PM with a link to the video to show you what it looks like.
Posted: October 5, 2012 9:29 pm   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
That filter renders in black because it is based on an image that you open.....Thats what the lifesaver represents....SO instead of doing "New Image" choose to open an image and choose an image of your own....You can also choose to open one of the built-in images.....
Stupid things happen to computers for stupid reasons at stupid times!
Posted: October 6, 2012 6:15 am   Details E-Mail
jrchrist
Posts: 3
Ah yeah, you're right. Didn't even notice that - wasn't obvious to me with the filter. I was getting tripped up because it would work when I restarted the program and the image size looked identical to when I had closed it. But really the default image was being reset.

Guess I need to pay closer attention to the details. Thanks!
Posted: October 6, 2012 12:27 pm   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
hehe...Don't worry there were other users that had the same issue here somewhere in the forums...But their much better now.. smile;) smile:)
Stupid things happen to computers for stupid reasons at stupid times!
Posted: October 6, 2012 4:55 pm   Details E-Mail

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