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carriesue
Posts: 7 |
I'm using PSE10, Windows 7, and Filter Forge 3. Starting today I am no longer able to use FF. I had updates to Windows 7 this morning. And, after that FF stopped working. I uninstalled FF and re-installed it. Restarted my computer a couple times, too. Nothing has seemed to work. Could someone please help me. Thanks.  |
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| Posted: September 13, 2012 3:33 pm | ||
uberzev
 |
Does the stand-alone mode work?
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| Posted: September 13, 2012 5:55 pm | ||
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carriesue
Posts: 7 |
No, when I click on my FF desktop icon it doesn't do anything. Is that what you meant?
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| Posted: September 14, 2012 8:26 am | ||
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GMM
Moderator
Posts: 3491 |
Do you use Comodo, Zonealarm, Spyware PC?
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| Posted: September 14, 2012 8:40 am | ||
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carriesue
Posts: 7 |
No, right now I have McAfee & Threatfire. My Norton is expired, but it's still on my computer.
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| Posted: September 14, 2012 8:51 am | ||
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GMM
Moderator
Posts: 3491 |
Threatfire is also known to cause problems, please review the linked thread in my previous post.
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| Posted: September 17, 2012 3:32 am | ||
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carriesue
Posts: 7 |
Sadly, adding FF to the Trusted Processes on Threatfire, and restarting my computer, didn't work. At all.
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| Posted: September 17, 2012 9:09 am | ||
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carriesue
Posts: 7 |
 Hey, any other suggestions on why FF is not working? I'm at a loss and really frustrated - I ♥ FF, but this is ridiculous! |
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| Posted: September 19, 2012 10:37 am | ||
Morgantao
 |
I'd start with disabling Threatfire entirely, just to see if without it FF works. If not, there's another problem.
If it works without Threatfire, it's time to investigate further how to make it work with FF. |
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| Posted: September 19, 2012 12:55 pm | ||
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carriesue
Posts: 7 |
Well, that did it! ThreatFire was officially the problem, I uninstalled it, and FF opened like a charm. Ugh, any suggestions for anti-virus protection that won't interfere with FF?
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| Posted: September 20, 2012 8:13 am | ||
CFandM
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Here you go..Try this..Its free as well..
MSE Then to uninstall Norton its a pain so heres to help with that task Norton Uninstall Stupid things happen to computers for stupid reasons at stupid times! |
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| Posted: September 20, 2012 8:26 am | ||
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GMM
Moderator
Posts: 3491 |
+1 to Security Essentials: it is fast, reliable and unobtrusive.
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| Posted: September 20, 2012 8:42 am | ||
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carriesue
Posts: 7 |
Thanks! I uninstalled Norton a few days ago + I installed MSE and it & FF work like a charm.
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| Posted: September 20, 2012 8:47 am | ||
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Morgantao
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Glad to hear that the problem is solved
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| Posted: September 21, 2012 1:21 am | ||
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