Filter Forge does not open!

I have installed Filter Forge, but when I try to open it as a stand alone nothing happens. When I try to use the PhotoShop plugin nothing happens and PhotoShop freezes. I mean literally nothing happens, after I double click on the Filter Forge icon, I check the process list in Task Manager and nothing shows.

I have contacted support, but it has been several days and no reply other than the initial acknowledgment and a request for a copy of the running processes after trying to start FilterForge.

Filter Forge looks great, but if I can't get it to run, it is pretty much useless to me.

Details: I have a Boxxtech workstation: Vista Ultimate 64bit, 8GB ram, Adobe master collection. The FF plugin is of course in the 32bit version of PhotoShop.
When I installed it, I shut down all antivirus/spyware programs and ran the install in administrator mode.

I ordered this to use in a current project, but my deadline is coming up, if I can't resolve this I will have to return it and see if I can find some alternative.

Any help would be greatly appreciated.

kieron

kieron, such questions are best addressed to the support team:
http://www.filterforge.com/contact/

(I already forwarded the link.)

sorry couldn't be more help kieron

Quote
kieron wrote: Given that this is the "Bugs and Problems (Windows)" forum it seemed the appropriate venue to ask if others might have had a similar problem and what they did to overcome it.

that seems a reasonable assumption

oh, and here's the quote from GMM, one of the filter forge staff:

Quote
GMM Moderator Filter Forge, Inc Posts: 288 Unfortunately Filter Forge doesn't work as a plugin under 64-bit host apps You can use it as a stand-alone application. Posted: February 18, 2009 6:12 am Details E-Mail Quote

yeah, it wouldnt surprise me if vista was blocking it somehow. i just dont know where, since i dont run vista. is there a compatibility mode in vista? you might try running it in that.

well, i recently got my 64 bit vista and installed FF on it. it worked fine. no problems whatsoever. so, it could be another program you have running on the machine that's conflicting somehow.

WOW even lamer!!!... It will not run unless it is in safe mode

Dual Xeon 5355
16 gig ram
80gig Intel x-25M
8800 GTX Ultra
xp64

HELP!

My workstation has no security what so ever. I do not allow it onto the Net unless to authorize software.

Yes Version 1.0 or what ever I just downloaded from the main page yesterday. 1.x?

I see it now Vladimir, thank you.

Of course it doesn't run as standalone for me either

Quote
GMM wrote: Eric, try to right-click Filter Forge.exe > select Run As Administrator.

That does not work.

What next?

all email to support@filterforge.com has been rejected:

"This is an automatically generated Delivery Status Notification.

Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

support@filterforge.com



--Forwarded Message Attachment--
From: xxxxxx@hotmail.com
To: support@filterforge.com
Subject: RE: (Case 182888) Contact Form: Filter Forge does not open
Date: Fri, 23 Oct 2009 18:43:16 -0400








I do not have those or any program like those on my workstation...



Any other options?



-Eric"


So I guess everything has to happen here in the forum anyway?


What is next for me to try?

I did as you said then I restarted as Windows told me and it still doesn't work.

No debugger

It does not show up in task manager.

Here are the only Filter Forge anythings on my computer

Thank you for not giving up on me

That did not work. I disabled ObjectDock then rebooted (it went away from msconfig as it should) and no go. Then I reinstalled FF and still no go.

FF 2.0beta also does not open...

When will I be hearing from someone?

I use 7zip...

I disabled everything in msconfig startup and restarted and it still won't start.

FilterForge 2 is almost out but there is no point of buying it if it won't work. Did anyone managed to solve this problem? Eric? GMM?

guys, try downloading FF again. i've had it happen with downloading any software, not just FF, where you get a partial download and it will even sometimes start the install and you think it's installed and it's not. the first check would be to look at the file size of the download. if it doesnt match up with what the FF website says it shld be, then you've got a bum download. uninstall everything, if it will and download the file again, paying attention to the file size.

also, make sure which version you're talking about here. in version 1.xxx the current version is 1.019. if you dont have that FF may not work and you certainly wont be able to download filters.

if you're talking about version 2.xxx, the beta version, if you dont have the latest version there, i think it's 1.003, it wont work either and will give you a message telling you you have to update it. in that case, download the new ver 2.xxx version and install it directly over your other ver 2.xxx version.