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Pooky
Posts: 10 |
Just purchased and installed Filter Forge but i'm unable to download any filters. I get this error: inital data download failed. reason:' get_familes_versions_list() failed.'."
Is there a solution for this problem?  regards
Pooky |
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| Posted: November 8, 2010 9:20 pm | ||
Totte
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Looks like a network problem to me. Maybe the library server was down or you have some kind of firewall preventing FF from reaching the Library server.
- I never expected the Spanish inquisition |
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| Posted: November 9, 2010 1:58 am | ||
| Spencer |
I am also getting this error (get_familes_versions_list() failed) when I try to download any filters. Is the libray server broken? I could download filters last night.
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| Posted: November 13, 2010 10:43 am | ||
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beulahmom
Posts: 3 |
Ditto here...I am also getting the same error message this morning -'get_families_versions_list() failed'. Hopefully someone will fix the problem?
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| Posted: November 13, 2010 10:50 am | ||
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robbie
Posts: 1 |
ditto here, though i did manage to download one filter before the fault occured again
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| Posted: November 13, 2010 10:58 am | ||
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anna22
Posts: 14 |
i cant download any filters either. i bought the pro version today but every time i see a cool filter in the ff online library collection and hit the " Open This in Filter Forge" button it asks me to ~
" Download Filter Forge 2 - the Wizard setup".... That program that is already installed om my pc. Not getting the "i am not getting the " -'get_families_versions_list() failed window" error box but cat download filters. Plus now i have the pro account even allowed for cookies, nothing is working.
Also went to Filter Forge Help Library and did the whole " the Library can also be accessed via the built-in Filter Library Browser -To activate it.... Ok, did this and tried to do a more specific search like painterly effects/ brush strokes (and even the name of the filter) - it locks up completely on every search. ive had to reboot like 20 times today  |
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| Posted: November 27, 2010 8:05 pm | ||
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Craig Robertson
Posts: 3 |
I see I'm not alone, unable to connect to server from filter forge, it says chk my internet connect. No trouble there. Can connect via internet explorer & firefox. Just can't download filters. Anyone with a solution. Thank C-Rob
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| Posted: November 28, 2010 2:00 am | ||
ronjonnie
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Hey Everyone,
Looks like all is ok now, I just downloaded a filter to test the connection. It worked fine. 
Have a GREAT day! 
Ron zazzle.com/Ronspassionfordesign*
So much to learn, so little time. |
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| Posted: November 28, 2010 6:44 am | ||
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