YOUR ACCOUNT

Home > Forums > Bugs and Problems (Windows) > 

Photoshop and Flexi Will not boot after install of FF

Active Topics Search
Login or Register to post new topics or replies
hpgraphics117
hpgraphics117
Posts: 3
After downloading and installing the trial of FF, I could not open FlexiSign or Photoshop without getting a ton of error messages. I deleted FF and I still get one error message:

This application has failed to start because dbghelp-xfw.dll was not found. Re-installing the application may fix this problem.

I click OK and the program still starts, but how can I get FF and my other programs to run peacefully?
Posted: December 3, 2008 11:00 am   Details E-Mail
Vladimir Golovin
Administrator
Posts: 3446
Filters: 55
That's weird. I've forwarded this to the programmers.
Posted: December 3, 2008 11:51 am   Details E-Mail
Vladimir Golovin
Administrator
Posts: 3446
Filters: 55
Also, could you please post screenshots or exact texts of all the error messages you're getting?
Posted: December 3, 2008 11:52 am   Details E-Mail
hpgraphics117
hpgraphics117
Posts: 3
This is the error I know get after I uninstalled FF. I would have to reinstall to get the other error messages.
Posted: December 3, 2008 12:01 pm   Details E-Mail
Vladimir Golovin
Administrator
Posts: 3446
Filters: 55
Did you delete FF manually by deleting it from Program Files, or via the uninstaller (Start > Control panel > Add/Remove programs)? Also, did you copy the FF plugin into Photoshop folder manually?
Posted: December 3, 2008 12:17 pm   Details E-Mail
hpgraphics117
hpgraphics117
Posts: 3
I'm pretty sure I used the uninstaller, though I may be wrong. I did not copy the plugin manually. It worked in Photoshop right away once it was installed.
Posted: December 3, 2008 1:17 pm   Details E-Mail

Join Our Community!

Filter Forge has a thriving, vibrant, knowledgeable user community. Feel free to join us and have fun!

33,711 Registered Users
+18 new in 30 days!

153,531 Posts
+39 new in 30 days!

15,347 Topics
+72 new in year!

Create an Account

Online Users Last minute:

20 unregistered users.

Recent Forum Posts:

Join our Forum Join our Forum
Over 30 000 members!
Join us on Facebook Join us on Facebook
Over 42 000 likes!
Follow us on Twitter Follow us on Twitter
Get updates quickly!
Follow us on Instagram Follow us on Instagram
Tag us #filterforge