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Marannda
Posts: 6
smile:evil: After contacting the support here .. I have been patiently waiting for a reply. WHY charge for a product that has so many bugs .. customer care is nonexistent and I feel like the money I have spend is truly a waste. I have shared gyazos of what happens when I try and download the program here
https://gyazo.com/daebed2c2ab91a228ff1dda031585b08
Then to top all this bullshit off .... I CAN NOT UNINSTALL IT FROM MY PC!!!
The program does not have an UNINSTALL file .. so even trying to manually remove it does not work .. deleting the launcher is the same thing .. just error after error after error its sooooooooooooooooooooooo annoying .. FILTERFORGE support please get your s*** together! or im going to cancel my subscription and opt for a refund from my financial institution!
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
I do not work for FF just a user and filter author. It looks like it downloaded according to the file path at the top of the dialog on that error. That is a windows error not a FF error. To uninstall use the windows uninstaller. apps/programs that sort of thing. Use Windows file explorer to find your downloads folder and find where FF downloaded to. Then right click on the Filter Forge Exe and choose to run as administrator.
Seems that windows is not giving you permission to run that.
This is what I got from your video.
Stupid things happen to computers for stupid reasons at stupid times!
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STEPH08
Posts: 93
Filters: 1
To me it looks like a Windows problem, maybe you don't have enough privileges, try to run the file as administrator. To easily uninstall programs from the Start Menu search the app and right-click on it, choose uninstall, but there are several other ways.
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Marannda
Posts: 6
This is what I get and im an Administrator. I been having issues with this it does not uninstall .. I've even tried using a program that removes it for you but it has no uninstall file at all..

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CFandM
ForgeSmith

Posts: 4761
Filters: 266
This is Windows issues. Change the download of your browser to the desktop so the filter forge exe downloads to the desktop. Then try installing from the exe on the desktop. That program to remove it may have messed something up. Try to copy something to that downloads folder and then open from there to see if you can still access that folder. Could also be a security program that changed the access. So doing it from the desktop is a test to see if that is the case.
Stupid things happen to computers for stupid reasons at stupid times!
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Marannda
Posts: 6
I cant even get the Installer to open I have changed the download destination to my desktop and still the same issue. I really don't know what else to do at this point I'm using windows 11 ..
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Marannda
Posts: 6
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Marannda
Posts: 6
So disabling my ANTI virus seemed to help this problem the thing is now installed and thank you for all the help!
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Good deal. I do not know what Antivirus you have but you might be able to set an exception for Filter Forge then turn the Antivirus back on. So that way when downloading filters that Antivirus does not block it again.
Stupid things happen to computers for stupid reasons at stupid times!
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Marannda
Posts: 6
I use PC Matic I really like it .. way better then norton
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