Get Rating Info Failed (BUG)

This means your Filter Forge copy is unable to parse the response returned by the library server. However the server itself is working properly.

What exact Filter Forge version do you use? Please go to Help > About and write down the version number.

I am not sure if this would work for that specific error, but you could try this.

Go to the Filter Forge library's roaming folder, mine is located at -

"C:\Users\rsbro_000\AppData\Roaming\Filter Forge 4\System\Library"

Create a new folder on your desktop and move the folders , "Library", "Cache" and "Thumbnails", to the newly created folder.

Open Filter Forge, and you should see nothing there. Close Filter Forge and uninstall it. Go to your program files folder and delete your Filter Forge folder there. Also delete the Filter Forge folder in the "roaming" folder. Now reinstall it.

Go to the Filter Forge site and try to download a filter. If you are successful, close filter forge and move the Library,Cache, and Thumbnails folders from the created folder to the new Filter Forge folder in "roaming/filter forge/system".

I hope that helps, if it doesn't you could try using windows hack software to force the Filter Forge application to connect to the online server. I often have to use it to connect to game servers, because my satellite internet creates a loop that prevents a connection.

Some time ago I made this other thread to help finding possible fixes that may be used to try and solve it

possible fixes to the downloading filters problems

Hope it helps