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Filter Forge 3.0 license key for a Windows 8-compatible one

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Arch_Clan
Posts: 8
Filters: 1
Hi I filled in the requirements to change my license key for a win 8 compatible last night and I was wondering when will I be able to receive my key for the win8?

Thank you
Posted: June 22, 2013 9:33 am   Details E-Mail
SpaceRay
SpaceRay

Posts: 12298
Filters: 35
"last night" was friday and as the FF license key is made manually by the FF customer support team, (and not automatically) you will have to wait until monday that they will be able to do it, as they do not work on weekends.

Also I suposse from what I have read from your text, that the license key for windows 8 is a different one than for Windows 7.
Posted: June 23, 2013 6:06 pm   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
All Win 8 keys have just been sent. If you still haven't received it please contact the support team.
Posted: June 24, 2013 4:47 am   Details E-Mail
Joerch
Posts: 4
Hi,
i tried to contact the support team a few times. Last week, last month, the month before...no answer. I don`t know what`s the matter... Sorry for my bad english, i am from Germany. I need any help...

Thanks
Posted: June 25, 2013 7:30 pm   Details E-Mail
Joerch
Posts: 4
Hi again, ...no answer till today. Whats wrong?

Thanks
Posted: July 2, 2013 4:01 am   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
Joerch, we sent you an automated reply and one more reply from the support team. Please check that your mail server accepts mail from filterforge.com
Posted: July 2, 2013 4:20 am   Details E-Mail
Joerch
Posts: 4
GMM, thank you very much. I tried once again, with another email-adress on my own server. I hope, it will help.
Posted: July 2, 2013 7:40 am   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
I confirm the key has been sent to you again today.
Posted: July 2, 2013 8:33 am   Details E-Mail
Joerch
Posts: 4
GMM, you found the mistake. It was the mail server. Everything works fine now. Thank you very much!
Posted: July 2, 2013 9:10 am   Details E-Mail

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