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Jessie
Posts: 4 |
Hi,
I having this error when processing the photo using Filter Forge. May I know why this error will occurs and how to solve this problem? Many thanks. Regards, Jessie Jessie |
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| Posted: September 10, 2012 12:12 am | ||
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GMM
Moderator
Posts: 3491 |
Jessie, what OS do you use? Does the issue occur in the plugin or standalone mode? If you use Filter Forge as a plugin, under what host application?
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| Posted: September 10, 2012 7:28 am | ||
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Jessie
Posts: 4 |
Hi,
I am using Windows 7, this issue occur in standalone mode using cmd(command prompt). Thanks. Jessie Jessie |
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| Posted: September 11, 2012 3:21 am | ||
uberzev
 |
What do you mean by "cmd(command prompt)"?
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| Posted: September 11, 2012 3:33 am | ||
ThreeDee
 |
Command Prompt on Windows is the same thing as Terminal on Mac, i.e. he is using the command line renderer.
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| Posted: September 11, 2012 9:16 am | ||
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uberzev
|
There's a command line renderer? I guess I never payed attention to that.
 |
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| Posted: September 11, 2012 2:04 pm | ||
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Jessie
Posts: 4 |
Yes, I am using the Command-Line Renderer under Windows.
Jessie |
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| Posted: September 11, 2012 8:13 pm | ||
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GMM
Moderator
Posts: 3491 |
Please locate the "Filter Forge x86-SSE2.log" file in your temp folder and send it to the support team or post it here.
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| Posted: September 12, 2012 3:26 am | ||
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Jessie
Posts: 4 |
I search for the log file in "C:\Users\new\AppData\Local\Temp", but there is no "Filter Forge x86-SSE2.log" file. Furthermore, this error does not always occurs.
Jessie |
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| Posted: September 12, 2012 8:42 pm | ||
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GMM
Moderator
Posts: 3491 |
Unfortunately we're unable to reproduce this. If you could describe the steps to reliably reproduce the issue, let us know.
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| Posted: September 13, 2012 3:08 am | ||
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