heartofwisdom
Posts: 6
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I purchased FF over 12 hours ago very excited to get started.
It won;t load any filters. I have watched a dozen videos, read everything I can find. Tried a few work around. No answer from customer support.
VERY disappointed.Anyone have any idea of what I can try? Is customer support always like this?
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Posted: April 19, 2012 10:09 pm |
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Ghislaine
Ghislaine

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This happens sometime.
Read this
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Posted: April 19, 2012 10:28 pm |
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Morgantao
Can't script

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Customer support can be sluggish.
Also, they don't work weekends, so you might get a response only on monday.
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Posted: April 20, 2012 2:03 am |
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
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What OS version do you use?
Please describe your problem in detail.
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Posted: April 20, 2012 2:48 am |
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heartofwisdom
Posts: 6
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I'm on Windows 7. When I click to download a filter it opens filter forge and window pop up says it is connecting to server and hangs or completely shuts down.
I tried setting options to using built in library, won't connect to Internet, even when I am connected.
Any help greatly appreciated. I turned off all security. a
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Posted: April 20, 2012 4:09 pm |
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