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Disgusted at Price Con

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Elgyfu
Elgyfu
Posts: 6
I am not happy. I received an email saying that if I upgraded to version 3 now I would get a special price.

I did upgrade, on the 18th, and got 30% off. ($69 instead of $99) Straight after I then notice that all over the site it is saying '40% discount on any version' - hey??

I sent a message, no reply as of yet.

Today I get to this site - and it is shouting 60% off all versions?

So my 'special price' was the worse price? Not fipping fair.

I feel totally cheated and ripped off now smile:(

Yes, I have just contacted again, but this shouldn't happen, it is not a good way to treat a loyal customer.
Posted: November 21, 2011 6:19 am   Details E-Mail
Elgyfu
Elgyfu
Posts: 6
I would like to say that Filter Forge have now kindly refunded me the difference between the various sale prices, which I very much appreciate.

I am still, however, stunned that this situation could have happened at all. It is not normal business practice to offer a sale price, saying 'will end soon' and to mean 'will end because we are cutting it further' - such a recipe for unhappy customers that.

Anyway, all's well that ends well.
Posted: November 23, 2011 9:13 am   Details E-Mail

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