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Very wrong price for me!

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maria1000
Posts: 6
Filter Forge have different prices on the website! The Professional Edition costs via Firefox $ 399, via Internet Explorer $ 267. I bought yesterday the Basic Edition and paid Euro 133,40 ($ 198 !!!) via Paypal. Very wrong price for me!!! I didn't know the offer with -33% for the Professional Edition.

My yesterday's question to Filter Forge via contact form (2x) was not answered yet.

@Filter-Forge Team: So please give me the Professional Edition for $ 69 ($ 267 minus $ 198 I paid). Please answer urgently!!!!!

Thank you!
Posted: April 28, 2011 4:04 am   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
Maria, we've replied you by email. Please check your inbox and spam folder.
Posted: April 28, 2011 5:04 am   Details E-Mail
maria1000
Posts: 6
@GMM: Please send again because there is no e-mail in my inbox. Now I have add filterforge.com to the whitelist. Thank you very much!
Posted: April 28, 2011 5:11 am   Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
We've resent the message to you, please check again.
Posted: April 28, 2011 5:30 am   Details E-Mail
maria1000
Posts: 6
Thank you very much, but the solution is impossible, because the update form have a bug with the currencies I think (USD vs. Euro). Have a look to my e-mail. Thx!
Posted: April 28, 2011 5:44 am   Details E-Mail
maria1000
Posts: 6
The problem is solved now - thank you very much for your support!
Posted: April 28, 2011 7:37 am   Details E-Mail
SpaceRay
SpaceRay

Posts: 12299
Filters: 35
How is it possible that the price CHANGES depending of the browser you use ???? smile:?:
Posted: April 28, 2011 5:25 pm   Details E-Mail
maria1000
Posts: 6
@SpaceRay: Snapshot Internet Explorer is in my first posting / snapshot Firefox see here. Anyway - Filter Forge solved the problem with the update process.
Posted: April 29, 2011 2:25 am   Details E-Mail
maria1000
Posts: 6
... some price differences because VAT is not included.
Posted: April 29, 2011 2:26 am   Details E-Mail

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