unable to download filters filter bibrary

I have had the identical problem, but perhaps 1 in ten times it will download filters. Tech support told me the server is probably busy. I've tried all times of the day and night with the same results-- a timeout. It's strange that there have not been more complaints about the problem. Now I think it may have something to do with Fire Fox and the way it changes to the filter download server. Are others having the same problem?

Add me to the list. Is there a way to backup the libraries on my computer?

Hi everybody !

I'm new here. and this post is an SOS

I need help. Impossible to download filters. Firefox and IE do not recognize the program filterforge. I try since 3 days without any success. The program is installed in my computer.

"Firefox does not know how to open this address because the protocol (filterforge) is associated with any program."

In french version :

Firefox ne sait pas ouvrir cette adresse car le protocole (filterforge) n'est associé à aucun programme.

With IE :
" La page Web ne peut pas être affichée

Cause la plus probable :
•Certains fichiers ou contenus de cette page Web requièrent un programme qui n’est pas installé sur votre ordinateur."

The filter forge support says that I have to try again... But again and again.. it is always the same problem. Please, is there someone for helping me ???