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Totte
Übernerd

Posts: 1460
Filters: 107
I've just saw I've had the same download counters since December 15, at least. Checked some of the other new filters from other filtersmiths, and they also have "none". Even older filters still have the same count as they had almost two weeks ago.
Something broken?
- I never expected the Spanish inquisition
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ronjonnie
Designer / Artist

Posts: 809
Filters: 320
Ditto..

I have noticed the same?? smile:?:

Ron
zazzle.com/Ronspassionfordesign*
So much to learn, so little time.
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Vladimir Golovin
Administrator
Posts: 3446
Filters: 55
We'll look into this.
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The ZZ
Filter Forge, Inc

Posts: 133
Thanks for reporting.
Fixed.
Space... it seems to go on and on forever. But then you get to the end and a gorilla starts throwing barrels at you.
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meyendlesss
???????????

Posts: 395
Filters: 32
I'm still having this issue with the download counter.
I know for sure that at least one of my filters has been downloaded in the past couple weeks yet none of the counters have changed.
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
meyendlesss wrote:
I know for sure that at least one of my filters has been downloaded


The name of this filter would be useful for the web team.
However, we're off to holiday vacations — we'll look into this issue on January.
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Totte
Übernerd

Posts: 1460
Filters: 107
I've checked a few of my filters, and none have had any new downloads for the past two weeks, still.
- I never expected the Spanish inquisition
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The ZZ
Filter Forge, Inc

Posts: 133
Please check your filters again. Looks like we had a small problem with our server.
Space... it seems to go on and on forever. But then you get to the end and a gorilla starts throwing barrels at you.
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Totte
Übernerd

Posts: 1460
Filters: 107
This filter:
http://www.filterforge.com/filters/8014.html

Uploaded December 15, I know a few friends from the dundjinni-forum (who got me into FilterForge btw), have downloaded it, and it still have zip-zero-none downloads.
- I never expected the Spanish inquisition
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meyendlesss
???????????

Posts: 395
Filters: 32
This one I know for sure was downloaded...

http://www.filterforge.com/filters/8008.html

I also have a couple that were uploaded on Dec21 and show no download info yet.
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ronjonnie
Designer / Artist

Posts: 809
Filters: 320

There is a definite problem! smile:(

Have a GREAT day smile:) &
a Very Happy New Year!


Ron
zazzle.com/Ronspassionfordesign*
So much to learn, so little time.
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meyendlesss
???????????

Posts: 395
Filters: 32
Any word on this issue?
I still see no change in any of my filter download numbers.
I know for sure that a few have been downloaded, and the newest ones still don't even have the number of dl's showing yet.
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ronjonnie
Designer / Artist

Posts: 809
Filters: 320
Hey meyendlesss,

Not a word a yet! No New filters posted also.
I guess the F/F Team had a very Long Holiday.
Hope they had a good one!
We are all still waiting..& waiting...& . smile:eek:

Have a good evening. smile:)

Ron
zazzle.com/Ronspassionfordesign*
So much to learn, so little time.
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Totte
Übernerd

Posts: 1460
Filters: 107
I've downloaded some new filters from others, and they all sill have no download count, so it is still broken.
- I never expected the Spanish inquisition
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ronjonnie
Designer / Artist

Posts: 809
Filters: 320
We are still waiting & waiting...... smile:?: ......
MAYBE today is the day!

HAVE A GREAT DAY! smile:)

Ron
zazzle.com/Ronspassionfordesign*
So much to learn, so little time.
  Details E-Mail
Totte
Übernerd

Posts: 1460
Filters: 107
Still broken, 1 month and counting....

- I never expected the Spanish inquisition
  Details E-Mail
The ZZ
Filter Forge, Inc

Posts: 133
Please check again
Space... it seems to go on and on forever. But then you get to the end and a gorilla starts throwing barrels at you.
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Totte
Übernerd

Posts: 1460
Filters: 107
Thank you!

Fun to see a filter jump from zero to 136 just like that smile;-)
- I never expected the Spanish inquisition
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ronjonnie
Designer / Artist

Posts: 809
Filters: 320
Welcome back!!
YES, Thank you!!


10/4, on that Totte, 0-145.

Have a GREAT day! smile:) smile:ff:

Ron
zazzle.com/Ronspassionfordesign*
So much to learn, so little time.
  Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
Have to bump this thread since there is no count on the pages..... smile;) smile:)
Stupid things happen to computers for stupid reasons at stupid times!
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
Quote
CFandM wrote:
Have to bump this thread since there is no count on the pages


WOW, Yes, is true that NOW the download count is missing fr om the all the filter pages!!! smile:?:

Wh ere have they gone ? A few days ago I commented that 15flipflop that his filter has been downloaded 220 times and now you can´t see any of the downloads count ?

Is very surprising, curious and strange that this can happen, and I did not not know that this have happened also before !!

How can be possible that the text from and download count disappears from the filters pages?

Did the download counter went on holiday because it was very tired of counting ? smile:D
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
Quote
CFandM wrote:

Have to bump this thread since there is no count on the pages.....


It keeps broken so I bump it again as there has not been any answer as what happens with this.

Probably the download counter are still on holiday, because it was very tired of counting, but now they must come back with the release of FF 3.0

IMPORTANT QUESTION

What happens with all the persons that are downloading now the filters ?

Are all this downloads count lost and not counted ?

Or is it only that they are not shown BUT still counting ?
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Bump again... smile:D
Stupid things happen to computers for stupid reasons at stupid times!
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Ghislaine
Ghislaine

Posts: 3142
Filters: 270
Quote
Have to bump this thread since there is no count on the pages.....


Yes ! How long we have to wait to get this fixed ? Please, I'm asking the Filterforge team to fix the download counter. Thanks in advance
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
I have sent this thread through the Contact Us part so perhaps this way someone from the FF team could give perhaps an answer.

Please, could you be so kind to answer why this is broken and is still not fixed ?

Why send filters now if they are not going to count the downloads ?

Thanks
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Ghislaine
Ghislaine

Posts: 3142
Filters: 270
It is ok now, the problem is fixed.
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Ghislaine
Ghislaine

Posts: 3142
Filters: 270
Quote
Even older filters still have the same count as they had almost two weeks ago. Something broken?


Once again, the download counter does not function. Please, can FF team fixe this problem ?
  Details E-Mail
SpaceRay
SpaceRay

Posts: 12302
Filters: 35
Hello, Ghislaine, I have tried it now and the downloads counters are there in this moment, perhaps when you saw them it was not avaialble, but now they are, so it seems that it is fixed.

I have checked it in 3 browser to see if in anyone was not shown, but on all 3 are available, so as said probably they are fixed and working now.

Perhaps they has been tired of counting the downloads and have taken a break and now have come back smile:D
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Ghislaine
Ghislaine

Posts: 3142
Filters: 270
Hello SpaceRay

Thanks ! But the problem is not fixed because, yes, we can see the downloads, but the counter is frozen : it doesn't count.

Have a nice week all ! smile:)
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Mongoose King
Mongoose King

Posts: 257
Filters: 21
The filter I uploaded on the 1st of December doesn't even have a download counter, none of the filters in recent have a download counter at all.
Release the Mongoose!
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
Quote
Ghislaine wrote:

Thanks ! But the problem is not fixed because, yes, we can see the downloads, but the counter is frozen : it doesn't count.


I am sorry, I did not know that you did not mean that there was NO download counters as happened before, and if the problem is that they do not count, is much difficult to see and test just watching, must make a test to know it.

Quote
Mongoose King wrote: The filter I uploaded on the 1st of December doesn't even have a download counter, none of the filters in recent have a download counter at all.
smile:?: smile:?:

does not have download counter ? smile:?:

I have gone to the filter library and surprise, surprise, is TRUE!!! ALL the filters uploaded since 21 November 2011 DO NOT HAVE A DOWNLOAD COUNTER !!! smile:?: smile:eek: smile:eek:

So there has been 15 days since this has been happenning and I did not notice and see it, well done to see it Mongoose.

The last filter that have a download counter is the one uploaded the 20 of November.

Now this is more strange, weird and mysterious than before when there was no download counter on any filter

why the new uploaded do not get a download counter ?

And why the ones that are shown and available are frozen as said by Ghislaine ?

And I do not believe that the counters have frozen for the snow because in Alexandria, now there is no snow as can be seen heresmile:D Unless the filter forge server is not located there and is on a very cold place smile:D
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
It is not fixed yet

I have seen that on monday and tuesday there has not been any new filters, and there has not been any news what happens about this, and I could guess and think that there are probably looking at what is happenning and do not want to put any new filter until this is fixed.

Of course, that it could be also that there are no new filters to publish, because not averyday they must or have to publish filters.
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
The person who is in charge of filter submissions and the site in general is on her vacation, please wait until December 11th. We are sorry for the inconvenience.
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Mongoose King
Mongoose King

Posts: 257
Filters: 21
Usage stats come from the Filter Forge program itself tho right? So we won't be missing out on usage going towards our filters going HU right?
Release the Mongoose!
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jffe
Posts: 2869
Filters: 90
Lord, the filter library/counters/ratings/etc. has been screwed up for years. Then again all ya havta do is erase your cookies, and you can get 60% off any time/all the time. So hey. smile:p

jffe
Filter Forger
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
jffe wrote:
we won't be missing out on usage going towards our filters going HU right?


Right, the usage data still counts in.
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
Quote
GMM wrote:

The person who is in charge of filter submissions and the site in general is on her vacation, please wait until December 11th. We are sorry for the inconvenience.


OK, is not important and I can wait, but there something strange, you said that wait until 11 that she will be back, BUT today is saturday 10, and tomorrow SUNDAY 11, so I do not think that she will be working on Sunday ? smile:D Or will she ?

I think that is 12 and not 11 where she will be back, and probably on the first day will be very busy.

Quote
jffe wrote:

Then again all ya havta do is erase your cookies, and you can get 60% off any time/all the time.


The problem can be fixed (in 60%) deleting and refreshing the FF cookies ???? smile:?:
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
Sorry to tell this again, but it seems that the new filters uploaded STILL does not have any download counter and keeps to be invisible on all the filters after 15 November 2011.

Will she be able to solve this and find a fix sometime in the future ?

I am not in a hurry but it would very good to see them, and also is very motivating for the filter creators and see that their filters are getting downloaded and are liked.
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jffe
Posts: 2869
Filters: 90
Filter Details
Downloads: 6
Submitted: Dec 12, 2011
Usage Rank: Average
Comments (0)

Works fine on my latest filter, even if it took FF a week or more to post it ha-ha.

jffe
Filter Forger
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SpaceRay
SpaceRay

Posts: 12302
Filters: 35
WOW !! They have just fixed it, as I tested them when I has posted and they were not shown.

Thanks jffe for telling that the download works fine again, and it seems that all the filters have now their downloads counter and as said very well by GMM they have been counting although we could not see them.
  Details E-Mail
jffe
Posts: 2869
Filters: 90
Yeah well, it comes and goes. I wouldn't bother complaining about it, just email support. FF is FF, they usually get to it, they just seem to either be randomly lazy about certain things sometimes, or just have a different work-a-day schedule than other countries/companies ha-ha. smile:p

jffe
Filter Forger
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Ghislaine
Ghislaine

Posts: 3142
Filters: 270
Once again, and since nearly a week, the download counter does not function. Please, can FF team fixe this problem ?
  Details E-Mail
GMM
Moderator
Filter Forge, Inc
Posts: 3491
We've fixed the issue, the counters will update on schedule within several hours.
  Details E-Mail
Ghislaine
Ghislaine

Posts: 3142
Filters: 270
Thanks GMM. Have a nice day smile:)
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Andrew B.

Posts: 207
Filters: 2
How often are the numbers supposed to be updated?
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