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Targos
Game Dev
Posts: 196
Hello forum folk, Im AaronC, from NZ

I would like to buy but the only way I trade internationally is via paypal, so does any of th FF crew have a link they can give me for Paypal?

I dont think I ever want a credit card!

Thanks in advance

AaronC
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Carl
c r v a

Posts: 7289
Filters: 82
Hi Aaron, there is the option to pay using paypal, just go to the buy tab above, click the version you want to buy and at the bottom is payment options smile:)
Quote
Targos wrote:
I dont think I ever want a credit card!

I'm with you smile;)
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Targos
Game Dev
Posts: 196
Crikey, I visited that page three times yesterday and it wasnt there! Honest! Magic Fairies must have edited the webpage because FF is cheaper today too...Lucky I didnt buy it yesterday!

Thanks for sending me back there Carl, waiting for my confirmation email now.

Woot!

AaronC
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Carl
c r v a

Posts: 7289
Filters: 82
No worries smile:) those fairies can be dam pesky smile;) smile:D
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Targos
Game Dev
Posts: 196
Hmmm, heres one for the FF customer service dept-It seems the paypal method is broken?I've ordered twice now once 12 hours ago and the payment doesnt work. Ive got the cash in my acc, but it seems the digital river part is broken. See these screengrabs attatched. The money wont leave my account.

Also when you pay instead of paying for "FilterForge" it has some weird serial number and name that sounds quite irrelevant, and considering thats the moment people are parting with their cash, I would recommend that DigiR make it more apparrent that customers are actually buying the right thing.
/2c

Cheers
AaronC

PS oh great another time waster, this forum wont let me attatch the files in a zip. Now Im getting annoyed.

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Targos
Game Dev
Posts: 196
...

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Vladimir Golovin
Administrator
Posts: 3446
Filters: 55
We'll contact Digital River / ShareIt regarding this.

BTW, you're using Firefox. I use Firefox myself, and I had problems with several well-known sites that simply did't work correctly under Firefox. You can try to switch to IE temporarily for this transaction.
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Vladimir Golovin
Administrator
Posts: 3446
Filters: 55
Also, we've checked our order database and found that we had a PayPal order yesterday -- so, it seems to work, at least for some customers.
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uberzev
not lyftzev

Posts: 1890
Filters: 36
Speaking of PayPal...

http://www.techcrunch.com/2008/05/25/...-menu-bug/

Quote
Sometime around May 16 a bug appeared in PayPal’s subscription payments page that stops people from paying if they live in a different country than the site collecting the money.
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Targos
Game Dev
Posts: 196
Nasty, that must be it. Im looking at 5 tries and five faliures now. Two with IE, 3 with Firefox.

I often get this impulse to empty my paypal account, It just feels like quite a risky method of currency storage...Stuff it under the mattress I say.

Oh well I give up for now.

Thanks Vlad for the emails


AaronC
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Kraellin
Kraellin

Posts: 12749
Filters: 99
send me a check and i'll give ya three of my HU's. i'll even give you the 20% discount that's going on now smile;)
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
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Targos
Game Dev
Posts: 196
Cheers Kraellin,

One of the transactions must have worked somehow, because I recieved my serial, thanks for the support though.

Case Closed.

See you soon!

AaronC
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Kraellin
Kraellin

Posts: 12749
Filters: 99
hehe, ah, oh well. glad you got it smile:)
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
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Lupa
Posts: 4
Filters: 1
I have a question: I see no paypal-button. Is the email-cash payment paypal?
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Targos
Game Dev
Posts: 196
The first four times I visited, there was no paypal button. After being sent back there by these guys it was there. Its one of five(?) payment options in a popup window, if you only see four(?), you have the same issue I initially had.

Hang in there, And contact the devs if neccess.
AaronC
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Targos
Game Dev
Posts: 196
Hey Filter forge developers, I just thought you should know about something I observed with this element5 company you are using for managing paypal type payments.

For FF It took me 6 attempts before a payment actually went through, over 2 or three days. Ive just (tried) to buy particle illusion and they too use element5.The payment again failed to be processed. So the issue is somewhere between element5 and paypal. I just thought you should know because I bet they are charging like a wounded bull, and the service recieved is pretty budget.

HTH
AC
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Beliria
FilterForger & creative genius ;)

Posts: 1932
Filters: 45
Heya Targos, I paid for FF via the paypal option with no issues. I use Mozilla Firefox and the payment method was in a pull down menu with paypal part way down.

Went through in the first go. Mind I did think who's Element5.. smile:D but I got my confirmation email's from paypal, and FF etc.
Nothing wrong with a little insanity ;)
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Lucie
Posts: 45
Filters: 5
I also paid with paypal and had no problem, that was a while back though, december I think or january...
Lucie
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Targos
Game Dev
Posts: 196
Must be something locational like that paypal bug mentioned earlier. Im In NZ I guess you guys are all northern hemisphere?

AC
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Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Shyama wrote:
I see no paypal-button.


This is probably because you are using Firefox as your browser. The order form might not work correctly under Firefox. Try to switch to IE temporarily for this transaction. The Paypal option is in the pull down menu in the "Payment option" box.

Quote
Targos wrote:
Ive just (tried) to buy particle illusion and they too use element5.The payment again failed to be processed. So the issue is somewhere between element5 and paypal.


Thanks for the info, Targos.
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Beliria
FilterForger & creative genius ;)

Posts: 1932
Filters: 45
Quote
Bella wrote:
The order form might not work correctly under Firefox.


Works fine with the firefox I use.

Payment method -> payment options -> paypal (4th in the drop down list(5th if your counting the select text as well)).

Although I know I did try and buy something via another website in America with paypal. Turned out they was having issues with paypal depending where you lived in the world.

Come to thinking of it.. that's happened a few times of late, tried to buy Mcafee using paypal and was told I lived in an embargoed country.. smile:D give it a few years and yep UK might be embargoed smile;).
Nothing wrong with a little insanity ;)
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Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Beliria wrote:
Works fine with the firefox I use.


Everything fine here too. Although Vlad above says he's had similar problems with other websites.

Most probably, apart from the browser, this does depend on where in the world you are located.
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