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Would love to be the next owner, but it's IMPOSSIBLE TO BUY

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os101king
Mister
Posts: 3
Did anyone else run into the issue of no credit cards being accepted for payment? I got some lame excuse from the dipshit that answered the phone about "international restrictions". Is this a US company or is it located offshore? Why would a company make it so hard to purchase their product? Anybody else have these issues?


Ok. Looked a little deeper, and it would seem FF is another outsourcer... SHARE-IT is located in the Fatherland, and because of that I cannot purchase it? Seems ridiculous.
wtvr.
Posted: December 6, 2007 3:51 pm   Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
Quote
os101king wrote:
Why would a company make it so hard to purchase their product?

Good question.....
Quote
os101king wrote:
Fatherland

Where is that??? My first guess is somewhere in Russia.....where Vlad's associates are....
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
Posted: December 6, 2007 4:02 pm   Details E-Mail
jffe
Posts: 2869
Filters: 90
Quote
os101king wrote:
Ok. Looked a little deeper, and it would seem FF is another outsourcer... SHARE-IT is located in the Fatherland, and because of that I cannot purchase it? Seems ridiculous.


----Well, I know that shareit doesn't allow hotmail/any free email for credit card purchases, that might be an issue ? If you use the contact form on the site here, I'm sure FF would be happy to help if they can. smile:)

jffe
Filter Forger
Posted: December 6, 2007 4:59 pm   Details E-Mail
Conniekat8
Filtereurotic
Posts: 351
Filters: 3
I just purchased my copy yesterday with the good ole VISA card with no problems whatsoever.

Where are you from, what kind of a card?

Share-it appears to be a German based company, and Filter Forge is it's sub (I didn't read all the way through, whether it's a subcontractor or subsidiary) in any case, they're under the share-it's umbrella.
(I looked it up few days ago during the copyright discussion)
Posted: December 6, 2007 5:00 pm   Details E-Mail
Nikki
Posts: 22
Same here..I purchased mine with a mastercard. I'm in the US and didn't run into any problems.
Posted: December 6, 2007 7:05 pm   Details E-Mail
onyXMaster
Filter Forge, Inc.
Posts: 350
Unfortunately we won't be able to help you until Monday since our support team does not work on Saturday/Sunday. I hope you would like to wait till Monday so our team will try to help you. Share-It sometimes takes a bit too aggressive stance against credit card fraud so this may cause problems to legitimate card users.


Some background info: Filter Forge, Inc. is a privately held US company, with owners and staff residing in Russia, so no "outsourcing" stuff here (well, unless you consider our US representatives as "outsourcers" smile:D).
Share-It/element 5 AG/Digital River (no subcontracts or other stuff here -- they merely process payments for us) on the other hand is a German company.

Posted: December 7, 2007 1:44 pm   Details E-Mail
Conniekat8
Filtereurotic
Posts: 351
Filters: 3
Quote
onyXMaster wrote:
Some background info: Filter Forge, Inc. is a privately held US company, with owners and staff residing in Russia, so no "outsourcing" stuff here (well, unless you consider our US representatives as "outsourcers" ).
Share-It/element 5 AG/Digital River (no subcontracts or other stuff here -- they merely process payments for us) on the other hand is a German company.


Cool, thanks for that info!
I hope you didn't take my mention of a subsidiary in a negative light, it wasn't intended that way.
Posted: December 7, 2007 1:59 pm   Details E-Mail

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