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sedmikrsky
sedmikrsky
Posts: 3
hi, I've already looked for an answer to this but counldn't find anything and I think the answer is probably something very simple and I'm just not too used to this software to figure it out but suddenly the interface is appearing upside down.
thanks so much if you can help.

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sedmikrsky
sedmikrsky
Posts: 3
I've already uninstalled and installed it again and it still happens, same thing happened when I installed the filter forge 13 beta version.
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JBS
JB
Posts: 1
This has been going on for over a week for me, I’m not sure if it’s not compatible with Sonoma or PS25 - either way it feels like amateur hour.
“ We're working hard to solve the issue, the fix is planned by the end of this or probably early next week”
J
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Imagemaker63
Posts: 6
I'm having the same issue with the interface appearing upside down. I'm on MACOS and just upgraded to Sonoma 14.0. Don't know if this is the cause, but could be a coincident?
Michael Griffin
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CFandM
ForgeSmith

Posts: 4761
Filters: 266
Seems like there are a lot of issues with the new Sonoma Update. Software that used to work no longer does, even some issues with PS.
Stupid things happen to computers for stupid reasons at stupid times!
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Cato99
Posts: 29
Hi, just wondering if there's an ETA on a fix for this yet? I am on a Mac and haven't been able to use FF for ages now - I really am missing it. I am on a Mac, with Sonoma 14.
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JamesB
Posts: 4
Also still waiting on this ......
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kathleenmadeline
kathleenmadeline
Posts: 7
See if there is anything to do with a keyboard shortcut you have that rotates your screen view/ display/ desktop... a long time ago I recall Windows flipping for me and some other people and it was just due to inadvertently using a key combination that caused it.
Kathy
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SlowX
Posts: 16
Also looking crazy here. Not just upside down interface, but other things too making it pretty much unusable.

Please help!
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Cato99
Posts: 29
Tried rotating the screen - just makes everything worse … not everything is just upside down, some parts are, some are not, words are backward, or upside down but not all .. impossible to use FF. Mouse pointer goes opposite way right-left, but also flipped top-bottom and all mixed up in every different part of the program, no consistency.
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SlowX
Posts: 16
It's not all just upside down, and not just 12, but the beta too.

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Voutloos
Voutloos
Posts: 4
This is getting annoying. Filterforge, please fix this instead of mailing me every day if I want to buy something.
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Cato99
Posts: 29
Is this problem happening only on Macs? As it’s been more than a month now that this issue has persisted, is there any way for those of us who also have a Windows desktop to be able to use our Mac license on the Windows? Or maybe a Temporary Windows License until this issue is fixed? (I know we can have a free trial, but that’s not an option for me as I’ve already used a Windows trial before so now it is expired. I used the trial previously due to me not having a Mac for a short period quite some time ago, and I filled the gap while waiting for my new Mac, by using a Filter Forge trial version on my Windows desktop. I asked at the time if I could do this and it was OK’d).

I can only assume that all current effort is being put towards the UltraForge and the issues with the normal Filter Forge that have arisen since the new Mac operating system was installed is on a lower-priority list?
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JamesB
Posts: 4
I can only assume it’s only happening on Macs, using Sonoma. mine still doesn’t work even with the new upgrade 14.1. I’ve been using FF for 13 years on a Mac and never had a problem. They won’t even respond. Have no idea if they’re fixing it or they’re doing. Extremely frustrating and disappointing…
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SlowX
Posts: 16
From the support team:
Quote
Unfortunately macOs Sonoma broke many thing in terms of program compatibility. We expect to release a fix soon.
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DianaG
Diana
Posts: 1
Can someone please tell all frustrated Filter Forge users when the upside down problem and lack of presets is going to be fixed??? smile:?:
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sedmikrsky
sedmikrsky
Posts: 3
I can't believe this still hasn't been fixed...
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Imagemaker63
Posts: 6
I can't believe this isn't fixed yet! I wonder what and if we will get some compensation for this support failure. This is utterly unacceptable!! AHHHHHHHHHHH! Get this fixed please
Michael Griffin
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DigitalWheelie
Posts: 1
I'm guessing it needs some serious fixing...
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Cato99
Posts: 29
I can’t catch a break with getting decent software for textures and seamless creations. What a shame. This reminds me of the Genetica software, when support was discontinued for it. Such a brilliant program that I paid hundreds for (although still works today on my old Windows computer, very slowly). I only purchased Filter Forge because I got a Mac and Genetica was only for Windows, again I paid hundreds of dollars and only in the past year purchased a lifetime license because I loved FF so much. Same with Substance Designer - paid hundreds for it, then it got taken over by Adobe and the cost of subscription was too high as I am already paying top dollar each month for the Adobe suite - you have to pay much extra for Substance. So it looks like FF is only good for Windows now? So should I purchase an expensive Windows compter just to keep using it? (I’ve tried the less expensive ones and they are not good enough for digital art production). Feeling a bit downhearted …
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JamesB
Posts: 4
they should have been ahead of this, the dev beta was released early June, they could have hashed this out by now.
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C0ppert0p
C0ppert0p
Posts: 3
The new version of Mac OS broke a lot of things.
IMHO Apple has a tendency to make changes that screw over their third party developers.
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Voutloos
Voutloos
Posts: 4
This needs to be on top smile:)
They promised they were working on it, but I guess it takes longer than they anticipated.

FIX IT smile:)
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Valtos
Posts: 1
Adding my voice to this chorus. My workflow is SEVERELY disrupted by this. Long-time ff user, lifetime license, rely on ff nearly every day, use to create and/or modify content for my customers. Currently forced to use old 2016 Intel Mac with Ventura to run ff (slowly!!!) then airdropping the output to my main productive Mac. Very disruptive, costing me $$$£££€€€ every day.
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George Doig
Posts: 1
I received a response from Filter Forge Support this morning (as follows). I hope this helps!

The fix is in final stages of testing. You can download the pre-release version now:

https://www.filterforge.com/download/s...0Setup.dmg
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SlowX
Posts: 16
Welcome back, friend! smile:)
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sprity
sprity

Posts: 12
Will there be a version for FF11, I paid for the studio version to have a licence running on 2 workstations, I hope they will also provide a version of FF11 running on Sonoma...
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John Lemoine
John Lemoine
Posts: 1
The new build referenced in the comments above, does seem to work properly on my MacBook Pro Sonoma 14.1.1
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Cato99
Posts: 29
Hi, working on mine too - what a relief!
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Cate Blanchett
Cate Blanchett

Posts: 11
Adjust screen orientation settings or seek help from software support for resolution.
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
We're sorry the fix took so long to implement.
Staring with version 12.008, Filter Forge supports macOs Sonoma - please select Tools > Updates to update to the latest version.
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