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Upgrading from Basic to Professional

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LoriPeace9Art

Posts: 9
I got the Basic Filter Forge a while back, really like it. Bought the library, etc., more recently and like that even more. Today I decided to upgrade to Professional and I paid for that, but I think I must have done it wrong somehow -- I'm not seeing how to actually tell my computer that I've upgraded. I have the new license key (which oddly says it's for FF10Pro, although what I bought was FF11Pro) -- do I just go to the Help / Enter License Key dialog box and put in the new information? Or is that just going to confuse my computer and possibly brick the app? I like the app, I don't want to brick it! LOL
Old, but been playing with computer graphics since before you were born, Sonny! (wink)
Posted: May 23, 2022 7:43 pm   Details E-Mail
LoriPeace9Art

Posts: 9
Any chance I can get some help here? Do I need to pull a Karen and ask to speak to a manager? smile;) ROFL
Old, but been playing with computer graphics since before you were born, Sonny! (wink)
Posted: May 25, 2022 8:10 pm   Details E-Mail
traycaa
Posts: 13
Hey Lori,

I believe the best way to contact filter forge is through their support email: support@filterforge.com

They have been very responsive to me so far so I'm sure they can help you with your request smile:)
Posted: May 26, 2022 7:39 am   Details E-Mail
CFandM
ForgeSmith

Posts: 4761
Filters: 266
Quote
traycaa wrote:
I believe the best way to contact filter forge is through their support email: support@filterforge.com


Sometimes they just don't look all the time at the posts here, or see them. So that would be your best option especially when it comes to things such as Lic Keys.
Stupid things happen to computers for stupid reasons at stupid times!
Posted: May 26, 2022 7:52 am   Details E-Mail
LoriPeace9Art

Posts: 9
Thank you! smile:)
Old, but been playing with computer graphics since before you were born, Sonny! (wink)
Posted: May 26, 2022 8:37 pm   Details E-Mail

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