|
NickG
Posts: 4
|
Hello,
There is a pretty good offer at the moment to get on board. We have tried a couple of times to purchase, but find when at the checkout the price does not have the discount applied.
We have sent am email to FF and have not heard anything yet. We would like to move before the discount expires. What am I missing here? We have tried CC and paypal. Neither applies the discount at the checkout.
Cheers
|
| Posted: January 31, 2014 3:44 am |
Details
E-Mail
|
|
SpaceRay
SpaceRay
|
have you tried to use a different browser?
maybe the problem is not with the FF website and it could some problem from the browser not working right
|
| Posted: January 31, 2014 3:54 am |
Details
E-Mail
|
|
NickG
Posts: 4
|
Hi SR,
Just tried a different browser and same thing. Has the $400.00 as the price.
This would be a a bit too much for our occasional use.
Cheers
|
| Posted: January 31, 2014 3:59 am |
Details
E-Mail
|
|
SpaceRay
SpaceRay
|
I think I know what is the problem, I have just seen that now the special offer is ONLY for the subscription and not for the full software, so this could be why the discount is not showing
You can wait some few days until there is another discount again, as they frequently give the discounts
What are you seeing under the BUY tab of the filter forge website?
I see special offer on subscription and not special offer on full version
|
| Posted: January 31, 2014 4:08 am |
Details
E-Mail
|
|
EAdams
Posts: 447
|
For ages the Filter Forge site was offering Filter Forge at a major discount (I think it was 70% off), but I don't know what the discounted price was. A few days ago I remember seeing the home page saying the offer was good for only 4 more days.
Today, the price is posted as $399 for the Professional edition, so possibly you just missed the cutoff date when the price changed. If you tried to purchase when the reduced price was still being advertised, I would contact the Filter Forge team via the contact form and try to negotiate the sale price with them.
|
| Posted: January 31, 2014 4:11 am |
Details
E-Mail
|
|
NickG
Posts: 4
|
Peoples,
Ok, this is what I am seeing. Looks to me that the $400.00 price tag has been reduced to $159.00. And it's for the standalone Windows version, which is what I want a new toy.
I have been looking at improving up our texture library for arch vis and need the standalone version, we don't have or really need PS.
?
Cheers  |
| Posted: January 31, 2014 5:09 am |
Details
E-Mail
|
|
EAdams
Posts: 447
|
I am not seeing that reduced price. Could it be that you are viewing a cached page that has been updated on the Filter Forge web server?
|
| Posted: January 31, 2014 5:29 am |
Details
E-Mail
|
|
SpaceRay
SpaceRay
|
I agree with EAdams, I can´t see any special offer discount today, I only see the special offer on subscrtiption and the discount for the upgrades
I can´t see any discount for any FF 4.0 version that is not the subscription, but Even if there is not available today, there will surely be again back soon the discount offer
Alternative possible fixes
1 - Try to refresh the browser page so it is not using the cache
2 - Use a browser that you have not used before with filter forge
3 - Clean all the cache of the browser you are using and start again
|
| Posted: January 31, 2014 5:40 am |
Details
E-Mail
|
|
EAdams
Posts: 447
|
I just noticed that it's really easy to follow when specials were offered by looking at the Filter Forge Facebook page. In fact, the most recent Facebook posts are embedded in this website, so I can see the Facebook post from 30. January stating that the 70% Filter Forge discount ended on that day. So NickG may have got his order in late.
|
| Posted: February 1, 2014 3:44 am |
Details
E-Mail
|
|
SpaceRay
SpaceRay
|
Do not feel bad about the ending of the discount on the full versión, as is most possiblke that sometime on february it will be back another special discount offer.
|
| Posted: February 1, 2014 9:54 am |
Details
E-Mail
|
|
NickG
Posts: 4
|
Just to update.
Support got back to us pretty much straight away and it's all sorted.
We are now FF'ers.
Cheers
|
| Posted: February 2, 2014 6:37 pm |
Details
E-Mail
|
