YOUR ACCOUNT

Messages 1 - 45 of 76
First | Prev. | 1 2 | Next | Last 
Login or Register to post new topics or replies
Bella
Moderator
Filter Forge, Inc.
Posts: 274
We've made changes to our reward system:

1. Reward Points have been introduced – this is a kind of currency to exchange for rewards. 1 Reward Point equals 1 High Usage Rank filter.

2. You can look up the statistics for your Reward Points in the Your Reward Points section at http://www.filterforge.com/more/reward_points.html

3. The reward for 4 HU filters (4 Reward Points) has changed. Now it’s 5 coupons for a 30% discount (used to be 10 coupons for a 10% discount).

4. From now on, when a filter of yours gets High Usage, we’ll send you an email notification.

For details, take a look at http://www.filterforge.com/more/freecopy.html
  Details E-Mail
Carl
c r v a

Posts: 7289
Filters: 82
Is it possible to check other peoples statistics smile:)
  Details E-Mail
Rawn (RawArt)
Texture Artist

Posts: 812
Filters: 105
it looks like the stats dont include reward points already spent prior to got my free copy(not that I am complaining).
But I do finally have enough for my lifetime upgrade...woohoo
(and I dont need a second copy anymore since I lost my day job smile:( )

Rawn
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Excellent!

A few questions though:

1) Say I'd like to buy a copy for a friend. Can the license be issued on my friend's name instead of my own? Should my friend make an account here so I could 'transfer' the needed reward points to him? Is this transfer of reward points even possible?

2) If I had more than one license, I assume 'life-time upgrades' must be bought for each of these licenses to make all of them 'life-time'?

3) Can licenses be issued to a different name than the forum display name?
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Quote
Carl wrote:
Is it possible to check other peoples statistics


OMG, it's the birth of the FF top 100 author charts... smile;) smile:D
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
Figures I'd get bumped off as author #101 smile:cry: smile;) smile:D
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
  Details E-Mail
jffe
Posts: 2869
Filters: 90
So we make a selection from the menu, hit *Claim*, then what happens ? Like if we want to claim a copy for someone else, will we be given that choice after clicking on *Claim* or how does that work ?

jffe
Filter Forger
  Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
I would think that spending your HUs for someone else would be a special request thing. The "Reward Claim" seems to be automated just for the account you are logged in under and using to look at it.....
Quote
jffe wrote:
So we make a selection from the menu, hit *Claim*, then what happens ?

It looks like HU credits are just deducted from you account on whatever you have chosen to spend them on.....
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
  Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
Quote
Carl wrote:
Is it possible to check other peoples statistics

Sorry, that's personal and privileged information smile:D .....but you could click on every one of my filters and find out smile:dgrin: LOL.....
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
  Details E-Mail
Kraellin
Kraellin

Posts: 12749
Filters: 99
Quote
20% discount coupon for any edition of Filter Forge (1 Reward Point)
50% discount coupon for any edition of Filter Forge (2 Reward Points)
A free copy of Filter Forge Professional Edition (3 Reward Points)
5 coupons for a 30% discount for any edition of Filter Forge (4 Reward Points)
Free lifetime upgrades to all future versions (5 Reward Points)


as usual, i seem to be the thick-headed one. i dont understand the fourth one here? if 3 reward points gets you a free copy, then why does 4 reward points only get you a discount of 30%? and if 1 point gets you a 20% discount, then why do 5 coupons only get you a 30% discount? i mean, i was never great at math, but i'm missing something here.

i get all the rest of them; it's just that fourth one i dont understand.
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
  Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
That just looks like an option to me......either get the free copy with 3 HUs and have one left over......or use 4 HUs to get 30% off of 5 copy purchases.....
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
  Details E-Mail
Kraellin
Kraellin

Posts: 12749
Filters: 99
you mean get 5 coupons at 30% each for 4 HU's? if that's what it means then it shld say 'with each coupon'. it's certainly not clear the way it is. but then, like i said, i can be thick-headed sometimes smile:)
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
  Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
Quote
Kraellin wrote:
you mean get 5 coupons at 30% each for 4 HU's?

Yes, I think that's what I said smile:| smile:) LOL....
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Quote
Crapadilla wrote:
A few questions though:

1) Say I'd like to buy a copy for a friend. Can the license be issued on my friend's name instead of my own? Should my friend make an account here so I could 'transfer' the needed reward points to him? Is this transfer of reward points even possible?

2) If I had more than one license, I assume 'life-time upgrades' must be bought for each of these licenses to make all of them 'life-time'?

3) Can licenses be issued to a different name than the forum display name?


Bella? *nudge nudge* smile;)
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Crapadilla wrote:
Bella?


Yes, I'm here smile:)
We were fixing a few final things.
So-ooo... *puts on glasses and assumes a lecturer's tone*
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Carl wrote:
Is it possible to check other peoples statistics


No. To see the Your Reward Points section, you've got to be logged in and you can only see the statistics for your account. Well, if you login as another user, then of course you can see the stats for that user.
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Rawn (RawArt) wrote:
looks like the stats dont include reward points already spent prior to got my free copy


What is it exactly that your stats don't include? What did you spend those points for? As far as I remember or can find out, you only spent 3 points (HU filters) to get a free copy. But it might be that some data is missing from our database.

Better write to me via the contact form or via the PM -- we'll deal with your case individually.
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Crapadilla wrote:
Can the license be issued on my friend's name instead of my own?


Yes. You should select "free copy" as a reward, complete the process, wait for the email with the link to the registration form, then just type your friend's name and email into the registration form. The license key will be sent to the email you provide and the free copy will be licensed to the name you provide.

Quote
Crapadilla wrote:
Should my friend make an account here


No.

Quote
Crapadilla wrote:
Is this transfer of reward points even possible?


It's no longer possible to transfer 1 or 2 points as we used to permit. In fact, it isn't possible at all to transfer points as such. You can only give a whole free copy.

Quote
Crapadilla wrote:
If I had more than one license, I assume 'life-time upgrades' must be bought for each of these licenses


Yes.

Quote
Crapadilla wrote:
Can licenses be issued to a different name than the forum display name?


Yes. To whatever name you like. It's a registration name, it has nothing to do with your forum name. The email doesn't have to coincide with your forum email either.
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Thanks for the answers.

Another question: Could my existing (i.e. beta reward) license name be altered after the fact? For some strange reason, it's registered to this "Crapadilla" guy, and I thought about registering it to my real name... smile;)
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
jffe wrote:
So we make a selection from the menu, hit *Claim*, then what happens ?


Then the reward points are taken off your account smile:D

And you receive an email with further instructions. If the reward is a coupon -- then a coupon. If it's a free copy -- then a link to the registration form. If the lifetime upgrades -- then a notification that we've added you to our database.

Quote
jffe wrote:
if we want to claim a copy for someone else, will we be given that choice after clicking on *Claim*


Yes, you will. Not right after you click "Claim" but after you get to the registration form -- see my reply to Crapadilla above.
  Details E-Mail
jffe
Posts: 2869
Filters: 90
O.k., got it so far. Clarification about some math though. It looks like spend 3 HU's for the free copy of version 1, or 5 to commit to FF til you die of old age, boredom, or whatever ha-ha, but if you don't choose lifetime for 5 at first, then it's really 8 because it's 5 *more* later on when V2 comes out then basically ? If I get a copy for a friend with 3, they'll owe 5 more later on when V2 comes out unless I use 5 now, and secure their lifetime updates ?

jffe
Filter Forger
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Kraellin wrote:
you mean get 5 coupons at 30% each for 4 HU's? if that's what it means then it shld say 'with each coupon'. it's certainly not clear the way it is.


We've added "each" to that one. Now it's

"5 coupons for a 30% discount each for any edition of Filter Forge"

Did it get any clearer? smile;)
(perhaps this shows that my English isn't as good as I think it is smile:|)
  Details E-Mail
Lucato
FF addicted

Posts: 505
Filters: 39
Hey FF team, that is really cool. Thanks a lot an congratulations.

I'd like to leave a suggestion:
In the "Your Reward Points" page, it would show up a list of the filters that got HU. smile;)

Cheers,
Lucato.

  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Crapadilla wrote:
Could my existing (i.e. beta reward) license name be altered after the fact?


I'm afraid no, but I'll find out for certain from the developers.
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Quote
Bella wrote:
I'm afraid no, but I'll find out for certain from the developers.


Thank you. That's much appreciated. smile:)
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
jffe wrote:
if you don't choose lifetime for 5 at first, then it's really 8 because it's 5 *more* later on


In fact, the actual cost of lifetime upgrades is always 8 points because they won't be of any use to you if you don't have a working copy of Filter Forge. Well, of course you can buy a copy... But if we are talking about points, then you'll have to spend another 3 points to get yourself or your friend a free copy -- before or after you get lifetime upgrades.

This might sound as a trick about "5 more" which is in fact 8, but then these are upgrades, and they somehow presuppose that you should already have a copy of the program, don't they?
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Lucato wrote:
I'd like to leave a suggestion: In the "Your Reward Points" page, it would show up a list of the filters that got HU.


Thanks. We'll think about adding this.
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Just claimed 1x 'life-time upgrades' (YAY!) and noticed that there wasn't any mention in the email I received about the exact license that these were claimed for. Maybe one should be able to select this on the site (in case one owned several licenses)?
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Crapadilla wrote:
there wasn't any mention in the email I received about the exact license that these were claimed for. Maybe one should be able to select this on the site


Useful point. We'll think about where to add this.
  Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
Hi Bella, thanks for all the info smile:)

I was wondering if there was a way to show authors user statistic rankings on their filters.....ie - is the filter gaining in use, remaining average in use, or heading for a low usage ranking. As it stands, you can only see where it is in popularity by downloads.....

If I could tell which of my filters were not being used and heading for a low usage rank, I would focus my attention on improving those filters before they become low usage......
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Quote
Bella wrote:
Useful point. We'll think about where to add this.


Well, there could be a 'Your Licenses' page, similar to 'Your Reward Points'... smile;)
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
Kraellin
Kraellin

Posts: 12749
Filters: 99
Quote
We've added "each" to that one. Now it's

"5 coupons for a 30% discount each for any edition of Filter Forge"

Did it get any clearer?
(perhaps this shows that my English isn't as good as I think it is )


thanks, bella. much better. and you never have to apolgize for your english. it's a lot better than some native english speaking folks i know smile:)

i would also suggest putting a link to this thread on one of those pages that explain the system. this thread could become your "REWARD POINTS FAQS".

i'm also in favor of having your actual HU's show up on your rewards point page. this would be very helpful.

i'd also suggest putting in a totally separate page showing those that have won a free copy. this is generally pretty good advertising. you might even allow them, the winners, to write something up, a small testamonial to how they did it and how long it took and how much they enjoy FF and whatever else.

also, one question... what the heck are coupons? ok, i know what a coupon is, but i mean, is this something you guys send out in an email or by normal mail or what? is it an actual graphic thing or just something where you say, ok, you've got a coupon now. it's sort of insignificant, i know, but just curious how you were actually doing this.
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Quote
Is it possible to check other peoples statistics?

Quote
[...] a totally separate page showing those that have won a free copy.


Personally, I think that openly viewable author statistics would be interesting. I even suggested something along these lines some time ago (clicky!). smile:D
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
jffe
Posts: 2869
Filters: 90
So uhh, not to be a jerk about it, but this system is either not automated, or it's buggy. I clicked on claim yesterday, and I haven't received any email yet. Is this normal, or did a glitch occur or what's up exactly ? Thanks.

jffe
Filter Forger
  Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
It's probably not "fully" automated and screened by someone at FF first to stop any possible hacking into it (flash to the recent PT1 incident).....and they are not around on the weekends to do it.....
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
jffe,

Our database shows the email was sent to you. Looks like problems with spam filter on your email account. I'll drop you a private message with a copy of the email.
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Crapadilla wrote:
Could my existing (i.e. beta reward) license name be altered after the fact?


I've found out for certain -- no, it cannot. As the license name is tied up to the license key in a Filter Forge license, changing the license name would be equal to giving you another license.
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Quote
Bella wrote:
[...] changing the license name would be equal to giving you another license.


smile:dgrin:
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
StevieJ wrote:
a way to show authors user statistic rankings on their filters.....ie - is the filter gaining in use, remaining average in use, or heading for a low usage ranking.


Yes, it might be useful... Don't know if it's easy to implement, though... And the thing is that anything that isn't quick and easy probably won't be implemented in the nearest future. We've got a lot to do. You saw that thread about particles in Feature Wishlist?
http://www.filterforge.com/forum/read...#nav_start
And it is by no means all smile8)
  Details E-Mail
Bella
Moderator
Filter Forge, Inc.
Posts: 274
Quote
Kraellin wrote:
what the heck are coupons?


Coupon is a word. It may be meaningful, or it may be not -- just a combination of symbols. You receive it by email and then you enter it - type it or copy-paste it - into a special field of the order form called "Your coupon code". Then you hit "Update" and see the discounted price.

Quote
Kraellin wrote:
having your actual HU's show up on your rewards point page.


Good thing. But some people have so many there might not be enough space! smile:D

Quote
Kraellin wrote:
i would also suggest putting a link to this thread on one of those pages that explain the system.


Good idea too. Perhaps I'll do it, thanks! smile:)
  Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
Quote
Bella wrote:
And it is by no means all

Ah, you have peeked my curiousity.....you wouldn't, by chance, be able to list out all the "planned" enhancements to the next PC version release??? smile:devil:

Oh, I was also wondering what ever happened to the "gallery link" idea.....to post sample pics and turn each filter into kinda its' own little website???

One last question smile:D I was also wondering if FF has plans to start deleting 'Low Usage' filters after a certain amount of time being at 'Low Usage'???
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
  Details E-Mail
Crapadilla
lvl 52 Filter Weaver and Official "Filter Forge Seer"

Posts: 4365
Filters: 65
Quote
StevieJ wrote:
I was also wondering if FF has plans to start deleting 'Low Usage' filters after a certain amount of time being at 'Low Usage'???


Why would they do that? After all, "low usage" doesn't equal "bad filter" per se.
--- Crapadilla says: "Damn you, stupid redundant feature requests!" ;)
  Details E-Mail
StevieJ
Designer/Artist

Posts: 11264
Filters: 163
Quote
Crapadilla wrote:
"low usage" doesn't equal "bad filter" per se.

I agree.....maybe a better way to phrase it would be....."Does FF have plans at some point for a formula by which to weed out and delete all the 'sub-optimal' low usage filters from the useful low usage ones (snippets, etc.)???"
Steve

"Buzzards gotta eat...same as worms..." - Clint :)
  Details E-Mail
Kraellin
Kraellin

Posts: 12749
Filters: 99
thanks, bella smile:) never did quite understand the coupon system. that helps smile:)

Quote
Good thing. But some people have so many there might not be enough space!
well, i'd just require steveiej get and pay for his own web pages on that one smile;)

Quote
Ah, you have peeked my curiousity
piqued. (sorry, my mother was an english teacher and whereas i let most of these go, this one was just too far gone smile:D )
If wishes were horses... there'd be a whole lot of horse crap to clean up!

Craig
  Details E-Mail
jffe
Posts: 2869
Filters: 90
Quote
Bella wrote:
Our database shows the email was sent to you. Looks like problems with spam filter on your email account.


----That's possible, if the email was sent from a site/company other than FF, and said "Cheep Medacines", or "U.K. National Lottery Winner Notice" in the subject line ha-ha, but no, I am my own spam filter, I did not receive a reply.

jffe

Added : I got a message sent through FF from an FF user about 30 minutes after they sent it this afternoon.
Filter Forger
  Details E-Mail

Messages 1 - 45 of 76
First | Prev. | 1 2 | Next | Last 

Join Our Community!

Filter Forge has a thriving, vibrant, knowledgeable user community. Feel free to join us and have fun!

33,712 Registered Users
+19 new in 30 days!

153,534 Posts
+31 new in 30 days!

15,348 Topics
+72 new in year!

Create an Account

Online Users Last minute:

31 unregistered users.