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horazio
horazio
Posts: 5
Hi there

yesterday I bought Filter Forge 2 Professional and I need it in Photoshop. After installing I had the wonderful experience: "Photoshop Plug In does NOT work unter OS X Lion!" >> Wow great! That's exactely what I've bought FF2 for!

Question 1: WHEN IS AN UPGRADE/FIX AVAILABLE? OS X LION IS NOT A SURPRISE! DEVELOPERS HAVE BEEN ACCESS TO BETAS FOR MONTHS!!!

After that I tried the Standalone mode (just for fun because I dont need it at all). Worked so far I can tell... meanwhile I received a mail with a link to a zip file (I'm still not sure what exately in this zip is... I guess a bunch of filters???). I installed it exactely as described and now Final Forge doesn't even work in standalone-mode.

Question 2: REALLY NO LION-ISSUE???

Now I'm in support-ping-pong with Mark Evdokimov (a phone call is not possible).

He told me to rename or delete /Library/Application Support/Filter Forge 2/System/Library.xml and LibraryStructure.xml and try again. I work in the IT myself (one of my teams is a customer-center with helpdesk) and I have the bad feeling this will become a mai-by-mail-try-and-error-case until the customers (hey way uncool that's me) gives up, changes his computer or commits suicid.

Anyway... I will do this later at home and post here if that did the trick.

This shouldn't happen with a software for 300$. And I'm not the only having problems if I read the forum...

Final Question: SHOULD I WORK WITH THE 3.0 BETA?

Greetings from Switzerland

John
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GMM
Moderator
Filter Forge, Inc
Posts: 3491
Quote
horazio wrote:
Wow great! That's exactely what I've bought FF2 for!


That's what the free trial version is for.
That's what the system requirements page is for.
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horazio
horazio
Posts: 5
yes you're right... but this is not a very customer-oriented attitude is it?

but I have to admit, the trick from Mark did it and at least it runs stand alone...

It would be extremely useful, if you could tell us, when a patch for OS X lion will be released... I'm pretty sure in the next few days a lot of existing customers will run in the same troubles as I did... most probably...

Final forge without photoshop-plugin is sooo useless for me smile:(

so have a nice weekend everybody
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horazio
horazio
Posts: 5
damn... and it's even in standalone-mode an awesome great programm!!! a little bit slow but still great! smile:)
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tigerAspect
Posts: 222
Filters: 9
I use FF and Photoshop both a lot. I've never run it in plugin mode, I just don't see the point. Any image I want to use FF on I just save separately. All the plugin really does is to launch FF from inside PS, and allows you to use the "Selection" input component.
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horazio
horazio
Posts: 5
and that's reason enough to use it in plugin mode... seriously... I don't know how you're working with photoshop but to use a filter at a certain momentan during a process and not just at the end as a finishing-step makes it imho necessary to use it directly on a selection/layer whatsoever... and in FF3 I hope here will be smartfilter-support?
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VaughanMedia
Posts: 5
Quote
I use FF and Photoshop both a lot. I've never run it in plugin mode, I just don't see the point.

Point: Transparency.

I want to save a filter's output with transparency intact. I can't get that to work no matter what in the Stand-alone mode. (Yes, I DID check the Transparency check box is the save dialog.)

That is a reason to use Plug-in mode.
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