Filter Forge - License key invalid format

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Gordon Powell G'Man Posts: 16	I purchased Filter Forge 4.0 and have the CD and License key. I recently had to re-install FF 4.0 onto a new computer. When I enter the license key the error "License key invalid format" pops up. I have tried all caps, lower case , dashes, no dashes...nothing works. Has anyone had this problem. How can I solve it?
	Posted: December 7, 2014 8:08 am	Details E-Mail
GMM Moderator Filter Forge, Inc Posts: 3491	Since you won't be eager to disclose your private information here on the forums, please contact the support team with such questions.
	Posted: December 8, 2014 2:29 am	Details E-Mail
Gordon Powell G'Man Posts: 16	What private information do you mean? And, yes, i DID contact the support team but haven't heard from them.
	Posted: December 8, 2014 5:30 am	Details E-Mail
GMM Moderator Filter Forge, Inc Posts: 3491	To search for your registration info in our customer database we need the following info: First Name Last Name Company Street Address City State/Province ZIP/Postal Code Country Phone E-Mail The support team says they have sent a reply to you today -- please check your spam folder.
	Posted: December 8, 2014 6:30 am	Details E-Mail
Gordon Powell G'Man Posts: 16	Got it. Issue solved. Many thanks!
	Posted: December 9, 2014 7:26 pm	Details E-Mail

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