Failure to plug into photoshop CS5.1

I just downloaded filter forge 3.0. It will not plug into photoshop CS5.1.How do I proceed?

My OS is 10.7.1.

Although I can now find filter forge on my filters menu , every time I try to apply it in photoshop, photoshop crashes.

Update had no effect on problem. Crashing of photoshop continues.

Is there really no solution to this problem?

My students have had various problems in Photoshop using Lion. None were Filter Forge related, but resetting Photoshop to default settings seemed to fix most of their issues. Don't know if this will solve anything with Filter Forge, but might be worth a shot. I'm still using 10.6.8, so I've not had these problems, myself.

To reset Adobe Photoshop back to the default settings:
1. Make sure Photoshop is closed.
2. PC users: Hold down the Ctrl + Alt + Shift keys.
 Mac users: Hold down the Cmd + Option + Shift keys.
3. Open Photoshop while the keys are still held down.
4. A message will appear asking if you want to delete the settings file. Click Yes.

-Good Luck and let me know if this helps at all.

Perry3D, thanks for your input but the issue is related to the Filter Forge installer, not Photoshop. We hope to fix it in the next program update.

Hopefully the update will be released this month.

EDIT: wrong post... sorry

Hi GMM
Mac OSX version 10.7.2
I have also sent you an email.
Thanks

I have changed the access rights to all three FF folders, Filter Forge 3, Filter Forge Freepack 1 - Metals, and Filter Forge Freepack 2 - Photo Effects. However I am still getting this error message in Terminal:

Searching for Adobe Photoshop CS5...
Adobe Photoshop CS5 found at /Applications/Adobe Photoshop CS5/.
ln: /Applications/Adobe Photoshop CS5/Plug-Ins/Filters/FilterForge.Freepack1plugin/: Operation not permitted
Failed to install Filter Forge plugin for Adobe Photoshop CS5.

Mac OS X 10.6.8

Whenever I choose any of the FF filters listed in PS CS 5 Extended, Photoshop crashes!

Now what????

OK. I look forward to seeing the new build.

Thanks,
Craig

I've followed GMM's reply above. However, mostly I just launch FF and work there separately from any version of PS. We can all anxiously await new versions of the Freepacks, although I'm disappointed that they're not here yet.

Also, PS CS 6 will almost certainly be released this year, probably sooner than later. I hope that FF and the Freepacks won't have trouble with that when it's released.

John Kranz, have you tried changing permissions for the Filter Forge folder?

Dolphin D, the problem has nothing to do with Mac OS. Until the good people get around to making FF compatible with Photoshop CS 5, we simply cannot run FF or the Freepacks fr om PS CS 5! I'm very disappointed that it's taken them this long to make the revision. After all, PS CS 5 has been out for nearly two years and PS CS 6 is expected sometime this year.

The only solution at this time is to run FF as a separate application. When you're ready to do something with an image using FF or a Freepack and the image is open in PS CS 5, either close the file or quit PS. Then launch FF or a Freepack and do what's needed. Then save the file, quit FF and return to PS.

That will have to suffice until we get new versions fr om FF. Don't let these problems get you down because you made the right decision to use a Mac, wh ere there are many advantages in addition to FF.

I would encourage the fine folks at FF to please contact me via email. I sent several support emails and while I appreciate a response on this forum, the lack of movement/response from them has not been a favorable experience as a new customer.

Quote
FROM GMM Moderator to John Kranz, please do the following: - make sure that Filter Forge or Photoshop is not running; - copy the entire 'Filter Forge 3' folder from Applications to Applications/Photoshop/Plugins/Filters; - delete the filterforge-ppc.plugin file if you've got an Intel-based Mac.

I presume GMM that those instructions apply to me too.
That process sounds a logical way of doing things.

Quote
John Kranz, please do the following: - make sure that Filter Forge or Photoshop is not running; - copy the entire 'Filter Forge 3' folder from Applications to Applications/Photoshop/Plugins/Filters; - delete the filterforge-ppc.plugin file if you've got an Intel-based Mac.

Okay. I'll try this when I get home tonight. Thanks.

Quote
I think that the only thing the installer does as far as installing the plug-in part is look at what app you have ie PS etc....Then install the plug-in to the appropriate folders...So just copying them over is the manual way....There are other plugins that exsist that have to be installed this way....

Originally I did drag the plugin over but it didn't work. For whatever reason, copying over the whole folder worked.

I started this discussion back in November . I am disappointed that there has been no resolution of the problem in all this time. I have moved on to using Topaz. It works wonderfully well. Good luck to the rest of you.

This won't sound good, but I'll say it anyway. I enjoyed working overseas in Germany for several summers with Adobe Systems as a product manager. I've also supported another software company based out of Germany. I find the level of support provided by this company far below expectations. Not only have they failed to deliver basic fixes, but they provide a communications vehicle on their web site yet they NEVER RESPONDED back by email.

This is very bad customer service. If I were over there, I'd be getting their customer service dept. in shape because bad word-of-mouth and not having repeat customers is going to hurt in the end.

For whatever reason, I did not see such complaints on the forum before buying...so I missed some of the negative criticism.

I'd like to see this company learn how to properly manage customer service and resolve long-standing issues with their software, because it's a shame they don't seem to understand how to properly support their paying customers.

Last post on this matter.

John

I purchased FF 3 yesterday... before reading about the Photoshop plug-in problem. I, too, experienced the failed plug-in installer issue:

Searching for Adobe Photoshop CS5...
Adobe Photoshop CS5 is not found.

As suggested by GMM, I tried copying the entire Filter Forge 3 folder to the Photoshop CS5.1/Plug-ins/Filters folder, then deleting the ppc plug-in. Photoshop opens OK but always crashes when attempting to apply a filter.

Also tried Andrew B's suggestion and specified an additional plug-ins folder (instead of copying FF3 folder structure), leaving FF3 in place under Applications. Same result: Photoshop crashes.

Using FF3 as a stand-alone application isn't what I expected and isn't a viable solution. I need it to work in Photoshop--as advertised.

Current environment: OS X 10.6.8 running on Intel Core i7 MacBook Pro, Photoshop CS 5.1

Any other suggestions?

Jerry Spaeder

Jerry Spaeder, please check you've got full access permissions for the Photoshop CS5.1/Plug-ins/Filters folder/Filter Forge 3/ folder.